Here's a couple answers to your questions. * Jacek Boboli (hussaile@ant.pl) [020221 01:17]: ->(versión en castellano abajo). -> ->Christopher Mahmood is an unpleasant and uneducated guy ! ->1.- Instead of helping, he wrote in a past message : it is not my ->responsability if SuSE doesn't help. Where then does he take the authority ->from then to be the one who decides an unsubscription from the lists. He is the lists admin and the systems admin at SuSE Inc ..he has the authority to unsubscribe anyone he wishes or to set rules for the lists which by and large are not moderated and usually a free for all. It isn't his responsibity to make SuSE GmBH respond ..he has no authority to make anyone do so. Please direct complaints about SuSE's product to those who are responsible for taking care of your needs. I would also remind you that these lists are free and no one that has a subscription to these is obligate to help you. If someone knows the answer to your problem and they wish to help you...it is up to them. You don't pay anything for access to this list. These lists are a liabilty to SuSE because they cost money as far as bandwidth to keep going. They DO not have to provide any such services. ->2.- My problem is typically spanish (PPPoE instead of PPPoA like in most ->countries) but, from the other hand, there are very few experienced ADSL ->people, generally, and less again in the spanish list. Hence the dual ->application of the message. Duel language postings are fine. I'm not sure what Chris could have said to make you feel otherwise. Many Germans post dual messages but for the most part it's socially acceptable to post in English hence the name of the list. ->3.- Last time which was also the first one, - this is the second one -, ->I sent my message in english to the spanish list, (it was obvious that my ->problem occured in Spain). Chistopher Mahmood sent me an Email saying that ->was very rude. For that reason, now, I sent it in dual language, not to be ->rude. Just because Spanish is your native language doesn't give you the right to not realize that posting in English on a Spanish list is rude. People posting in German to the English list is rude..so why isn't what you did rude? Are you above good manners? ->Well, Mr.Mahmood, don't worry : unsubscribe me : if I remain linuxer, - I ->don't know -, any way, I have learned not to remain SusEr. So good a ->service And Your people wanted me to pay for the "Professionnal Class" ->help ?!!? (lets remember there was not even an online pay for private ->user ad hock solution available). If that's how you feel..then that is fine. We don't need someone around who things they deserve treatment above and beyond what other people get. You get 90 days of tech support for your product (Pro) that comes from tech support. What is supported is layed out very nicely in the books that came with your box. If you wish to get more support then that you can always call customer service. There is most likely a number on the website for the closest centre to you. Mr. Malmood is not a tech support rep. He is the list admin and systems admin for the Oakland, CA office. He doesn't have to support you in any way unless it is related to the mailing lists, www or ftp servers. You talk about this idea of "service" but you are asking for something from someone who has no business giving it to you and who has no obligation to give it to you. Just because his address ends in @suse.com does not mean he has to be at your disposal for tech support. Your problem is a networking issue. It's not covered under the basic installation support which is what you get. You get basic support. Which is much more then you would ever get from Microsoft. If you think the support for other distributions is so much more then what you get from SuSE..hey feel free to check them out. If you weren't so cranky and you send a clear, ledgable message to this list. It is almost certain that someone will help you. If no one knows they answer to your question. You may have to actually RTFM to get your answer. It's just how life works. ->¿ Does democracy disturb You, Mr.Mahmood ? No..most likely he is disturbed by whiny..me..me..me. I want special treatment and I can understand how things work types of people. Your use of the word democracy is out of context and just doesn't make much sense at all. Please just send another email with your exact problem and lets see if we can get you fixed up..or at least in the right direction. Please respond to the list ..if I see a direct response in my inbox I will delete it. Nothing I have said is up for debate. Thank you, -----=====-----=====-----=====-----=====----- Ben Rosenberg mailto:ben@whack.org -----=====-----=====-----=====-----=====----- "I've never been quarantined. But the more I look around the more I think it might not be a bad thing." -JC