Phil Mocek <pmocek-list-suse@mocek.org> [Fri, 9 Apr 2004 13:10]:
The fact that bug tracking information for official SuSE packages is unavailable, even to paid users of ``SuSE Professional'', makes it very hard for me to recommend this distribution for use in a production environment.
For use in a production environment SUSE offers the "SUSE Linux Enterprise Server" which is maintained for five years and for which you buy the maintenance on a yearly basis.
SuSE should look to Debian or the various BSDs for examples of quality packaging and package management.
Bad example. Debian and the BSDs rely on volunteers and aren't commercial distributions so they don't have to account for where they spend money. BTW, ftp.suse.com and its mirrors have update packages in /pub/people/pth/xntp/9.0 that have the symlink and another bug fixed. I put them on the staging server on thursday, so they should be publicly by now. And once again: if bugs are too minor to warrant an official update, a workaround is usually published in our support database which is open for everyone. And in my eyes that suffices. Philipp