-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 On Friday, 2016-04-01 at 12:21 -0600, Chris Murphy wrote:
On Thu, Mar 31, 2016 at 11:16 PM, Dave Howorth <dave@howorth.org.uk> wrote:
I'm disappointed that Acer haven't seen fit to reply to my query to them about editing the machine's boot menu. I may try installing rEFInd to get single stage multi-booting rather than chainloading.
Understand any legit firmware bug is going to have to find its way up to engineering, and there's usually a thick filtering layer between user and engineering. What I'd expect is, engineering will take weeks to months to get the code fixed, assuming it's a model they're actively supporting with firmware updates. And then support will ask you to update your firmware once they get informed from engineering and website folks that there's an update available.
Support should answer with something as soon as possible, which was what was asked for. Then they can determine if it is a bug, a user error, a solvable problem... whatever. - -- Cheers, Carlos E. R. (from 13.1 x86_64 "Bottle" at Telcontar) -----BEGIN PGP SIGNATURE----- Version: GnuPG v2.0.22 (GNU/Linux) iEYEARECAAYFAlb+wooACgkQtTMYHG2NR9XC9ACeJ8BsiZwjEC92OLsAxlZ41tUi Cj4AoIwV4wL0SdPDFzrJnexokguIAV+g =I5zL -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org