Point taken. I would only contend that I think there were more issues with 9.2 than 9.0 and 9.1, just from the activity I saw on this list. QA is a big issue but I see it in other distro's. KDE has an horrible menu editor and no one seems to address that. The KDE menu in 9.2 has some cosmetic bloopers and the KDE menu editor makes correcting them nearly impossible. How hard can it be to sit down, go over the default menu, and correct some mistakes? Let's hope the next release is better. :) -- <<JAV>> ---------- Original Message ----------- From: Doug B <suse@hatterhill.com>
I don't take issue with your having problems. As you say, there have been a number of people who have problems with 9.2. I understand your frustration... I really do.
The only thing I take issue with is describing those with success stories as being the lucky ones. To me, that sounds like most people have problems but there are some lucky ones. I feel it is the other way around. Most people have had a good experience and but some have been unlucky.
That has been true of every release I've installed from RedHat 6.x to Suse 9.2 and a few others. There are always people who have problems. Since I signed up on my first distro mail list, there have always been comments like -- "Watch the mail list for a surge in emails around release time. The bigger the surge, the more the problems and the longer you should wait before upgrading your box.". There was no surge this time. That could be a very good sign about 9.2 (fewer problems) or a bad sign about Suse (fewer people moving over/upgrading). Since my experience was pretty good (a few problems, but nothing I couldn't work out), I choose to think the (lack of surge in) volume of email is a good thing.
I do think SuSE needs to watch quality better. There is no excuse for what happened with the last two kernel updates. Marketing sells a product... quality keeps folks comming back. Years ago I worked as a salesman in the oil field trucking business. I used to tell my drivers that I could sell anyone once, but it was up to them to sell the next job by doing a good job. In a product like this, getting the first sale is important... but getting the second sale is critical.
Good luck with the next one! Doug
------- End of Original Message -------