On Tue, 1 Mar 2005 10:14:00 +0100, Hartmut Meyer <hartmut.meyer@web.de> wrote:
Hi,
On Monday 28 February 2005 20:02, AndyYankovich wrote:
I know I used to spend hours on the phone waiting to talk to a Microsoft tech support *live* human being. But it was worth it because I got specific answers to my specific question. I was willing to spend money to get the answers because I wanted to "use a computer". Simple reason, but one that was totally achievable with Windows and *live* tech support. IMHO only, THIS is where Linux needs to change.
You can have that with SUSE Linux as well:
http://www.novell.com/products/linuxprofessional/support/advanced.html
That's a paid serviec for matters beyond the linited scope of the "free" installation support.
And you wouldn't even have to wait hours on the line before you can talk to somebody.
Greetings from Stuhr hartmut
I think the big problem is that some people come to Linux expecting the same as they did from Window$. I first sat at a PC back in 1992. I was truly scared witless that if I touched the wrong button it would blow up. After a few years I was flying around the thing. I was upgrading, adding both software and hardware and much more tinkering. I feel that people have to accept that Linux is different and they have the learning curve again. It will come and it can be both frustrating and incredibly interesting at the same time. The best thing is that 99.9% of the time Linux will not let you do something the wrong way, the insecure way as Window$ inevitably will. This is why Linux is more secure and more stable. Just enjoy and learn. -- Take care. Kevan Farmer 34 Hill Street Cheslyn Hay Staffordshire WS6 7HR