On Tuesday, November 22, 2011 05:43 PM Per Jessen wrote:
Dennis Gallien wrote:
But no matter what the resources or processes, nor how long the schedule, there will always be issues with any new major release.
Perhaps, but openSUSE 12.1 is not a major release. We don't have any such major/minor planning, 12.1 is a largely arbitrary number.
I understand that the release numbering is essentially a sequential number without any particular inherent meaning. I meant "major" in the general sense of "substantial changes", in which in this release some might include for example systemd, the 3.x kernel, the new Gnome Shell, and the new KDE PIM architecture. People can debate whether something specifically is "major" or not but the key point is that in the aggregate there is the potential for a major impact on users. I intended "major" in the subjective sense, not as a vendor term. Apologies for not having clarified that.
My frame of reference is having worked in both the lab and as a field engineer at one of the largest hardware manufacturers (who btw write much more sw than MS). It was our policy to discourage customers from immediately upgrading to a new release unless it contained a feature or fix which was truly imperative to their business. This policy was the same at our major competitors. Sometimes we preferred to backport a patch (if feasible) rather than compel an upgrade.
I completely understand your frame of reference, but it simply does not apply here.
I was trying to share just an example of the principle of setting expectations and good preparation before encouraging an immediate upgrade, and our providing substantive guidance and tools to support that approach which IME results not only in happier (and more) users but also better utilization of our scarce resources. Could you elaborate on how this does not apply? Or perhaps I am missing your point altogether? (It certainly wouldn't be the first time :) Thanks, --Dennis -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org