On 05/28/2018 09:39 AM, Simon Lees wrote:
On 28/05/18 22:07, Henne Vogelsang wrote:
Hey,
On 28.05.2018 13:51, Simon Lees wrote:
Firstly we have created a new opensuse-support@o.o mailing list
Can you please clarify what is the difference to opensuse@opensuse.org? I don't get it...
Henne
The board felt that have been many issues with the way at times opensuse@opensuse.org has offered support over the years this list as part of a community members assessment from the last days probably highlights some of the issues
* off-topic posts * derogatory posts * abusive posts * rants * extended rambling * me too's
Agreed these issues exist. But this is a problem of human behavior/lack of self control by those posting.
We as the board are aware of a number of community members (including several on the board) who are willing to offer support to users but have since left the opensuse@ list or have mail filters because they thought it wasn't effectively fulfilling its role. There have been several attempts over the years to better focus the mailing list and improve the way it works none of which really worked that well and given the number of people that had left we felt the best way forward was to create a new list and hope that many of the people who previously left the old list join the new one. The board also discussed whether we really even still needed a mailing list for support or whether there was something else like the forums that would be a better place.
I guess that makes the bottom line rather clear, at least form my perspective. You HOPE that those that have the occasional laps of reason or those that exhibit tendencies of the issues described above will not subscribe to the new mailing list. Good luck with that. Later, Robert -- Robert Schweikert MAY THE SOURCE BE WITH YOU Distinguished Architect LINUX Team Lead Public Cloud rjschwei@suse.com IRC: robjo