Jerry Lynn Kreps wrote:
unrealistic to expect it (and the SuSE staff) to do so. If you are willing to pay big $$$ SuSE can offer that kind of service, though. That is how SuSE makes money. It would surprise me if the CD sales did anything more than break even.
Where in the world did you get that idea? I inquired with there technical staff. SuSE offers absolutely no paid support. If they did it would make my life much easier, because companies like AT&T have lots of money to throw around. It is much less hassle, than trying to assign problems to one of my own team. They do have a partner that offers support service. But the service is VANILLA service, having nothing to do with SuSE. And from my brief talk with them, I concluded their partner knows very little about SuSE, and they have no mechanism in place to feed back changes and fixes into the SuSE distribution. Bill -- To get out of this list, please send email to majordomo@suse.com with this text in its body: unsubscribe suse-linux-e Check out the SuSE-FAQ at <A HREF="http://www.suse.com/Support/Doku/FAQ/"><A HREF="http://www.suse.com/Support/Doku/FAQ/</A">http://www.suse.com/Support/Doku/FAQ/</A</A>> and the archive at <A HREF="http://www.suse.com/Mailinglists/suse-linux-e/index.html"><A HREF="http://www.suse.com/Mailinglists/suse-linux-e/index.html</A">http://www.suse.com/Mailinglists/suse-linux-e/index.html</A</A>>