On 13/06/18 21:44, Richard Brown wrote:
On 13 June 2018 at 13:51, Anton Aylward <opensuse@antonaylward.com> wrote:
On 12/06/18 06:45 AM, Carlos E. R. wrote:
Once you are reasonably sure in this case that its not a local problem the best approach is to contact the openSUSE maintainer through bugzilla they can then determine if its an openSUSE or upstream issue, then if your happy to you can create an upstream bug report if not its the maintainers job to do it.
But how can a user know that "its not a local problem" if he doesn't know himself? By asking on the mail list...
All in all I believe that there are many people like Carlos and Felix that are smarted about openSuse than me. And as far as a specific application goes, I'm sure the developer has the definitive knowledge and has better things to do than answer my stupid questions. Better to display my ignorance to Carlos who already knows about it.
It's a bit like going into one of those heigh ceiling building, you know, the sort that modern banks are based on, and thinking that by lighting a candle you can attract the attention of the Creator of The Universe, and, after insulting her by addressing her as a male, asking her to help with your trivial problems like your maths exam or how to get a date with the red-haired girl.
No, if you really want to engage her interest ask something sensible, something meaningful, like how to stop the decay of the proton. https://en.wikipedia.org/wiki/Future_of_an_expanding_universe#Nucleons_start...
Like you say, take the problem to the developer ..
For people seeking a more 'casual' approach than filing bugs for getting in touch with developers, I'd like to point out the following command
osc maintainer -e $package
Sometimes there maybe many maintainers listed who might mostly be responsible for the repository rather then the individual package. Generally its best to look at the bugowner, which is the person who will be assigned to any bugs that maybe opened, osc maintainer now lists the bugowner (atleast here anyway) but I can't remember if it has always you can get just the bugowner with osc bugowner -e $package -- Simon Lees (Simotek) http://simotek.net Emergency Update Team keybase.io/simotek SUSE Linux Adelaide Australia, UTC+10:30 GPG Fingerprint: 5B87 DB9D 88DC F606 E489 CEC5 0922 C246 02F0 014B