On 28/07/2015 20:26, Marco Calistri wrote:
Hello,
Suddenly (may be after some of the latest Mozilla updates) Thunderbird started to have a problem when opening email sent from Outlook clients.
The email body is not complete I.E. just the sender signature and signature's pictures are being displayed, the message text itself part is not.
To be able to see the email body text I have to select View->HTML as simple.
I believe Thunderbird applies a strict RFC rule and for this reason is discarding/hiding the text(?)
I verify with different clients or even web email that Outlook email are displayed correctly then it is a specific Thunderbird issue.
I'm attaching the excerpts of two HTML email sources in order to see the differences among them. The first is the Outlook source which is not fully displayed in Thunderbird with View->HTML as Original, while the second is another HTML source which went correctly displayed.
# 1 HTML not fully displayed:
Accept-Language: pt-BR, en-US Content-Language: en-US X-MS-Has-Attach: yes X-MS-TNEF-Correlator: x-ms-exchange-transport-fromentityheader: Hosted x-originating-ip: [HIDDEN] Content-Type: multipart/mixed; boundary="_009_ccd995d399dc4543b7cdf858ca9a44b6SNEPEXM02Phidden_" MIME-Version: 1.0 X-CFilter-Loop: Reflected Return-Path: HIDDEN
--_009_ccd995d399dc4543b7cdf858ca9a44b6SNEPEXM02Phidden_ Content-Type: multipart/related; boundary="_008_ccd995d399dc4543b7cdf858ca9a44b6SNEPEXM02Phidden_"; type="multipart/alternative"
--_008_ccd995d399dc4543b7cdf858ca9a44b6SNEPEXM02Phidden_ Content-Type: multipart/alternative; boundary="_000_ccd995d399dc4543b7cdf858ca9a44b6SNEPEXM02Phidden_"
--_000_ccd995d399dc4543b7cdf858ca9a44b6SNEPEXM02Phidden_ Content-Type: text/plain; charset="utf-8" Content-Transfer-Encoding: base64
# 2 HTML fully displayed
Content-Type: multipart/related; boundary=001a1134de483afeb504fe42babe
--001a1134de483afeb504fe42babe Content-Type: multipart/alternative; boundary=001a1134de483afeb304fe42babd
--001a1134de483afeb304fe42babd Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: quoted-printable
If someone have faced the same issue and being able to resolve, please share with me the solution.
Many thanks!
Regards,
Hello again, I discovered a weird thing: the behavior above of missing display of HTML email is affecting just Thunderbird Linux version and not Windows version! In Thunderbird for Windows if I keep the "HTML Original" option selected the email is displayed correctly! I tried to restart Thunderbird for Linux with all plug-in disabled and this has not sorted any effect. (installed version: MozillaThunderbird-38.1.0-22.1.x86_64). Then it is a problem inside Thunderbird for Linux I suppose! Regards, -- Marco Calistri opensuse 13.2 (Harlequin) 64 bit - Kernel 4.1.4-1-desktop Gnome 3.14.2 Intel® Core™ i5-2410M CPU @ 2.30GHz × 4 - Intel® Sandybridge Mobile -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org