Daniel Bauer wrote:
The solution was simple: reset the modem-router to factory defaults. OT-Rant about non-linux-supporting "support" below...
On Tuesday 03 June 2008 15:30:12, Daniel Bauer wrote:
I have a weird problem with my WLAN - everything seems to work but I cannot connect via WLAN to the Zyxel adsl modem/router anymore. I am here in Barcelona/Spain and the telephone company telefonica supports only... well... Today I didn see the WLAN of my modem anymore in the list of KNetworkManager. So I called telefonica and they said, there might be too many users with the same channel. So using a cable ethernet connection and via Web-Interface of the Zyxel modem I changed the wlan-modem settings to another channel.
Now I can see the WLAN again, but I cannot connect.
[rant] So, something went wrong while I changed the WLAN channel in the modem router.
I called again telefonica's "support" line (6 cents/minute for waiting...) and there he said: I see from your last call that you use an operating system instead of great holy Windows. I am very sorry but we cannot give any support to people not using Windows.
I insisted: it is a problem of the router, that's independent of the OS. He: Yes, but we will have to check the functions of the modem and for this we need Windows programs, so I really cannot give you any advice.
So, I rebooted with that Vista that's still on this laptop, clicked a thousand times: no, idon't want to update, no, I don't want to buy Norton, yes it's ok if it remains insecure (well, it's Windows, isn't it, and Norton wouldn't change that), no I don't want Windows mess-aging, no, I can look out of the window if I want to know about the weather [it rained]...) and finally the "system" stopped asking me stupid questions and so I called Telefonica again.
And guess what: the supporter asked me to open Internet-Exploder, connect via cable to the modem-router and tell him what was written on the screen.... That was all! Just open a browser! I could have done that with any operating system. But Telefonica insists that the Browser must be opened with Windows! ¡increíble!
I guess M$ pays quite a sum to Telefonica for this unbelievable "information"... [/rant]
Did you tell the "support" person that he or she is a complete idiot? I would have.
Sorry to fill your mailbox with that - I just had to get rid of the feelings.
Thanks to the list people for the help and hints.
Daniel
-- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org