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On Thursday 05 March 2009 13:32:40 Boyd Stephen Smith Jr. wrote:
On Thursday 05 March 2009 13:20:55 JW wrote:
If you really have a feature you want to see intergrated in to
future
versions of SuSE . . . who do you talk to or write?
Or are we stuck using the opensuse.org wiki wishlists? Is there any "higher authority" to appeal to than the wiki?
If you have a support contract with Novell, you could use the support numbers / addresses provided to you by them or contact your DSE, if you have one, directly. They can open an official SR (support request).
If you do not have a support contract, openFATE (wiki) is good, mailing lists and forums are iffy, contacting the packager (or packaging team) directly is nice, but public discussion is important for new features so that should be followed up at some point with adding something to openFATE or a discussion in one of the openSUSE project meetings, finally you could contact upstream (project, team or individual) directly if it is a program developed outside of openSUSE.
I would like to suggest that this brings up something interesting: There are, then, 3 official or semi-official places to report bugs or make requests for suse: http://en.opensuse.org/Wishlist* https://features.opensuse.org/ https://bugzilla.novell.com/index.cgi IMO this is an inefficient duplication of effort and makes the already much-too-time-consuming tasks of searching for existing bugs before filing a new one even more tedious by making 3 places you have to search (4 if you include for example KDE's or Mozilla's own). Also makes for inefficient collaboration on existing bugs, perhaps. May I suggest they be merged (with the old sites redirecting to the correct, merged one)? Or is there some significant reason to keep them separate? JW -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org For additional commands, e-mail: opensuse+help@opensuse.org