On 2/19/2013 12:00 AM, Rajko wrote:
On Sun, 17 Feb 2013 08:21:38 -0500 "Brian K. White" <brian@aljex.com> wrote:
...
But he wasn't asking you or anyone here to investigate his problem.
* User problem with common hardware and installation is not only his, as your sentence implies. With exemption of faulty hardware, or user configuration mistake, all other cases are common problems affecting everyone.
* In general, posts to opensuse@opensuse.org don't have to contain explicit call for help.
List topic is user to user help and anything posted should be either call for help, or attempt to help.
BTW, your post and my reply are off topic - with only excuse for my post that I'm trying to prevent confusion that your post can make, if not answered.
He posted them in bugzilla where everyone says to do it.
Right.
They reach a developers eyes through normal channels and according to normal prioritization and triage.
Right.
Now you have to explain the list readers and me, who are people that are active in that "normal prioritization and triage" process and where comes your assumption that this process is detached from this list and people that reading it.
People that occasionally help triage and debugging are not following bugzilla. When someone posts a problem here they help, when they can, and it is just nice to have a bug report link as it makes easier to see the report and find out can you help or not.
As explained in answer to Martin, it is not mandatory, to give links, it is just courtesy to list readers.
You just caused him to jump the queue even though he himself wasn't guilty of that.
Point list readers and me to a rule that tells if you report in bugzilla you should not tell that anywhere else, and that is exactly what your sentence means.
I didn't say or imply there was any such rule and my sentence does not mean any such thing. Often people come in here and report some problem and people tell them go file a bugzilla. Less than helpful but fair enough. Here someone A) DID file a bugzilla, and B) Was NOT asking for help, and STILL manages to get "corrected". Next, although he didn't strictly speaking ask for help, of course he probably wouldn't turn it down. So it's fine that you decided to offer what wasn't explicitly asked for. You could have said, "if you post the links to those bugzillas I'll take a look." Instead you said "I just spent a lot of time hunting down those bugzillas because you didn't provide links to them like you should have" I am saying you were out of line saying he should have, given this context and out of line making him feel bad for consuming your time. That's all, not a huge crime and has nothing to do with any list rules, just an observation. -- bkw -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org