On Fri, 15 Feb 2002, wolfi wrote:
Sad story, you're the only one who responded to this issue at all. I am beginning to feel a little bit ignored here by the SuSE people. There is absolutely no way to make an OfficeJet work with a USB-ohci board, and when I claim this at feedback, the answer is: maybe you compiled your own kernel (which isn't correct), therefore it's your own fault and that's it. Never did one of the SuSE guys take notice of any of my posts here on this list, and the antialiasing story http://sdb.suse.de/en/sdb/html/chofman_ttf_72.html still does not contain the hint to hit 'q' for exiting whatever program displays the EULA - I posted this at least five times here and at least twice on feedback. What kind of policy is this, ignoring customer's needs? microsoftish? Anyway, not the way I would expect.
You are making the wrong assumptions here. Nobody with a @suse.(de|com) address is actually being paid to be subscribed to this list. Therefore you cannot expect them to read every single email and give free individual support. Consider it a curtesy, that apart from hosting and administrating this list there also are some SuSE people that try to step in and help from time to time. But this is definately not something you can simply expect or demand! Of course, we try to listen to customer requests and have an eye on frequently occuring problems, but there is so much traffic on this list that things might fall through the cracks from time to time. And yes, "fetchmsttfonts" will display a respective hint on how to exit the display of the MS EULA message. From the package changelog: [SNIP] ------------------------------------------------------------------- Wed Feb 13 18:17:49 CET 2002 - sndirsch@suse.de - give the user a note to exit from less with 'q' [SNIP] I have also just updated the SDB articles to give the user a hint about how to exit this screen. In the future, please send comments/suggestions about the SDB to sdb@suse.de - thanks. I don't know, if the OfficeJet above will be fully supported with the next release, but our developers are working very hard on making SuSE Linux as good and solid as possible. Even our days just have 24 hours (and the nights) - impossible things are being done immediately, miracles take a while longer. Bye, LenZ -- ------------------------------------------------------------------ Lenz Grimmer SuSE GmbH mailto:grimmer@suse.de Deutschherrnstr. 15-19 http://www.suse.de/~grimmer/ 90429 Nuernberg, Germany Pregnancy is a side effect of sloppy birth control.