I agree here somewhat. Redhat is much better at the marketing. Just look in ony barnes and noble or compuse. You will find there box , as well as there utilities/add in box on the shelf. That red hat allways jumps out at you. I am new to linux , What realy swayed me to Suse was that they were the only one to offer telephone support. They need some work here as well. When I called them regarding getting the modem and internet working with only text mode (so I could download the xfree86 3.3.3) all I got was " that a lot of work" , "read the book" . However I felt that the unsaid message was your on your own. As I said , I am new to this , and now realize that next to hardware configuration , that modem/Internet connection is the bigest problem. On all other occasions , suse suport has been on the money. This list I have found to be even more valuable that the suse suport. It seams that the folks here are working on the cuting edge , and are much more willing to tackel obscure/unpopular hardware and technical issues. It obviose that they are much more technical , and have realy delved into the os ect... I would gladly pay another $50.00 for rock solid suport , even more , if it saves me time , which in the end saves money. They need more fit and polish , and better marketing, The only retial place I could find that had suse was Borders. Several on the shelf , beside caldera , redhat and some other stuff ( debian I think). What would realy help , is a rock solid FAQ for hardware,os , and other issues, DONE EXCLUSIVELY FOR SUSE. This will save time , and help with the questions that keep comeing up every few weeks ect... My .02 cents worth. Boy am I gald I picked SUSE. At 06:27 AM 2/6/1999 -1000, George Toft wrote:
Chris Martin wrote:
I agree with pretty much everything said. But, let me say that the
average Joe
computer user doesn't like this sorta talk. By the very fact that we are all reading a mailing list, we are already much different than the vast majority of computer users, and potential Linux users, out there. The average Joe hears "cheap/free" and "powerful" in conjuncton with Linux. From this, they don't want to make any choices of flavor, they just want Linux installed as easily and running as transparently (up to some point) as possible. So, while we all sit back and agree about things in theory, and about how this or that will or will not affect various distbns, I think that things will not go this way. The average Joe (and big $$) drives the market (hence, microslop). So, this brings us back to the fact that like it or not, RedHat and their buddies are on a track wholly different than the others; one in which they have paid some attention to detail, at least as regards image and the like and being involved with the "right" people. I know this does not a good product make. . .but good products aren't what people spend millions on every year (again., witness microslop). But hey, I am still rooting for Linux generally, and especially for SuSE. But SuSE can't even keep a website maintained and up to date (6.0?), so how can they possibly keep the uneducated masses even vaguely happy. . . .I fear they can't. Just wait until RH spends a little time and well funded effort on German distbns. . . .I think SuSE's claim to German fame will quickly fall by the wayside too. . . .$$$ knows no borders. . . ..boo hoo.
Well said - I've been preaching that for months, but much less eloquently.
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