SuSE isn't alone. <rant> it seems almost all first level support is to find something to suggest, and get you off the phone as fast a possible, as if it is a game to see how many times you can get a person to call/write/type/talk back and never actually go to any depth or listen to the customer. Maybe I'm biased in that I have a higher level of skill than the average customer, however, I would thing SuSE users on average have said skill. </rant> anyway, I would suggest this forum and GOOGLE is your friend. this mailing list can be searched easily through google using syntax site:lists.suse.com keyword1 keyword2 for your case, I would type "site:lists.suse.com motherboardmodel" and see what hits. from watching this list, top 2 issues, BIOS dual layer dvd hope this helps SuSE is worth it! B_) On Tuesday 11 January 2005 12:28 pm, James Mohr wrote:
Hi all!
<rant> Is it just me or has SuSE support gone down the toilet. I paid real money for 9.2 and have spent the last several weeks trying to get it installed, but it keeps hanging at the point just before it should be installing the software. Although I have bought every even numbered versions since 8.0, this is the first time I have had to open a support call.
I opened up a support request and each time I reply to what SuSE support tells me to do, it is as if they did not read the whole message, let alone the rest of the problem history. So, they end up picking out one minor issue (such as one of 10 messages) and make some comment or suggestion about that. In essence, despite having paid for the software, I am no where near getting it installed. Had anyone else had the same bad experience with SuSE support? </rant>
Regards,
jimmo -- --------------------------------------- "Be more concerned with your character than with your reputation. Your character is what you really are while your reputation is merely what others think you are." -- John Wooden --------------------------------------- Be sure to visit the Linux Tutorial: http://www.linux-tutorial.info --------------------------------------- NOTE: All messages sent to me in response to my posts to newsgroups or forums are subject to reposting.