On Thu, 1 Dec 2022 14:31:40 +0100 Roger Oberholtzer <roger.oberholtzer@gmail.com> wrote:
On Thu, Dec 1, 2022 at 1:53 PM Andrei Borzenkov <arvidjaar@gmail.com> wrote:
On Thu, Dec 1, 2022 at 3:33 PM Dave Howorth <dave@howorth.org.uk> wrote:
telnet host port to test
Thank you, captain obvious. Which host? Which port?
Well I'm glad that Roger managed to work out which host and port. Much easier for him than me since he's the one using the rustdesk product :P
I could telnet into the server:
telnet rs-sg.rustdesk.com 21116
But still no ID generated.
I guess it needs you to supply some information before it responds, but I have no idea what you need to send, sorry. But if the telnet got through then it's not a closed port at your end that is the problem. If your company (or even department/group) has a web server, then it most likely has a public address and you could set up a rustdesk server on it. Hence why I mentioned "if Roger can get permission" in my previous mail. But you said your customer has a public address now, so figuring out how to configure that to forward to the correct place seems like the best next step, and then use some kind of direct connection.