Hi, Am Samstag, 24. Januar 2004 11:12 schrieb Örn Hansen:
On Friday 23 January 2004 22:07, Paul W. Abrahams wrote:
On Friday 23 January 2004 4:56 pm, Michael Yartsev wrote:
Good idea, you might want to try joining forces with the already existant database.
The problem with simply allowing users to add to the existing database is, as I noted in another post, SuSE's responsibility and therefore the extra work they'd have to do. A parallel database, with the same structure, avoids that problem and does piggyback on the work SuSE has done to create the structure and supporting software for their own database.
You would always have to appoint a moderator... otherwise, you'd end up with having a Usenet feed in that database. Or another form of a mailing list, because lots of people would jump in to comment, add worthless information, etc.
A scoring mechanism based on the votes of users could make the difference. That way everybody could contribute without a moderator. Good/interesting/ helpful content would get higher rating by the users.
And that's a lot of work.
Perhaps a SuSEr would like to comment on how someone from SuSE goes about adding an article to the SuSE database.
The current system (since the support data base is integrated in the new portal http://portal.suse.com/sdb/en/index.html) is NPS based. NPS is a content managment system from Infopark. So somebody creating a new article or editing an existing one has to work in NPS - this then gets exported into HTML and ends up on the external server (portal). Greetings from Bremen hartmut