On 10/25/2015 08:57 AM, Carlos E. R. wrote:
I fail to understand why any business would use
Exchange/Outlook. Because it is sold by a business and supported by a business, not by a bunch of volunteers, that give their software for free. Surely that's not serious, can't be. Value costs money.
(not my opinion; theirs)
I've heard that a number of times and once when I pressed the case very hard and got past the Reality Distortion/Brainwashing I was told that because it was, a you say,
sold by a business and supported by a business, not by a
bunch of volunteers
there was someone to sue if something went wrong. Against this the idea of individual responsibility of FOSS vs the repeatedly demonstrated finger pointing and deniability of the formal business processes ran into another Reality Distortion Field. Perhaps I'm an Engineer or have too much mathematical training, but in such matters I look to evidence. I've worked on BigIron versions of UNIX at large corporations that have support contracts and found that I knew more about the system then the support group when I did call in a problem. One year, one site, the head of local support for a TLA recognized this and routed me to his trainees, not that they ever helped me, but by forcing them to follow my logic and analytic trees I gave them a better education than the courses he sent them on. Another time, another TLA/FLA I ended up with the development group and in telling them exactly what was wrong they accused me of stealing their source code; they could not understand how else anyone could be so precisely analytic. But "bean counters" often don't understand that the response cycle is what matters to production. problem determination and remediation is what keeps the company running. Having a dead IT department and being able to sue Microsoft or whoever for loss of business makes no sense if the company goes bankrupt in the mean time cos IT isn't functioning. On one occasion I posited this out to the 'bean counter' and was met by stony silence. Aka refusal to accept evidential reality. On another I was allowed to replace the failing systems but was fired once it was completed. The IT manager was apologetic, but he said that the 'bean counters' hated the expense and saw me as the culprit.
So many don't even consider any opensource solution. I worked for the company that invented Unix, and they used Exchange server! It was horrible when you had to connect out of the premisses, by phone and modem. Could take half an hour or more to sync, get email, send replies.
BTDT for the same. Sometimes a MBA gives a viewpoint that is so divorced from operations that its scary. Sometimes, sometimes not. Some of the best companies are ones where they insist that to be a manager you must have front line production experience. And that 'best' includes best products and good stock market performance. -- A: Yes. > Q: Are you sure? >> A: Because it reverses the logical flow of conversation. >>> Q: Why is top posting frowned upon? -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org