On Mon, 2020-08-17 at 09:11 +0300, Andrei Borzenkov wrote:
16.08.2020 22:27, Mark Misulich пишет:
Hi,
after a recent update, I noticed on the grub screen that my multiboot with Win was no longer present, and the only option for boot was Opensuse 15.2, followed by the next line of Advanced options for boot Opensuse 15.2. I didn't consider that too much of an issue, as this has happened occasionally, and I just boot Opensuse, open Yast, and rerun the bootloader setup.
I did this, and now I can't boot my laptop into either operating system. When I try to boot up, the computer boots to the password screen for the bios, then when I input the password, I get into the bios setup program. But things aren't right there, and I have no boot device setup menu in the boot configuration screen. I can't move around all the options in the bios, as the cursor won't move to the normal items in the menus. Once I save the settings to move beyond the bios setup screens in the boot process, the computer reboots to the bios password screen again. The process of saving the bios settings brings me back to the bios password screen each time the computer reboots. I can never get to the grub menu screen.
If I try to boot into the shortcut boot device selection menu, using the appropriate key when I boot the computer, I can't get to that menu. The boot process takes me to the bios password input screen again. It seems that the bios may not be recognizing any options of boot devices, as it isn't listing any.
I hope that I have described this using correct terminology so that the members of the list can understand the problem.
The computer is a ASUS Q303 laptop.
What I have tried to fix the problem: 1. I tried to boot using Supergrub2 disc via a usb connected external drive. But the drive never gets recognized, and I can't get to the Supergrub program.
2. I downloaded the bios software on another computer, and loaded it to a USB stick. Then I inserted the USB stick into the laptop and booted into the bios setup, where there is a selection for one to reflash the bios program. But the cursor won't move to that selection in the bios menu, so I can't reflash the bios. I had hoped that by reflashing the bios it might resolve the booting problem
I would appreciate some help to resolve this problem.
You have much more chance on support forums of your laptop, there is nothing that can be done from openSUSE side. If your laptop is still under warranty, do not waste your time and ask for replacement.
Hi, I want to thank those on the list that have posted information to try and help me resolve this problem that I have described above. I recognize that the members of this list are exceptionally knowledgeable and insightful to deal with the occasional problems that pop up running opensuse. You are all very gracious to allow me access to your expertise. I am happy to report that I was able to finally get Win10 to boot this morning, and used the Asus program it contained to update and reflash the bios. I again used Supergrub2 then on a bootable USB stick to boot opensuse, and then used yast to run the bootloader software to reinstall the bootloader. It was succesful, and the multiboot grub screen appears as normal, and the problems with the bios are resolved. Everything works like its supposed to now, and its like the problem never happened. I feel like I lucked into resolving this, and can't offer a reason as to why it happened. But thanks to everyone for trying to help. Mark -- To unsubscribe, e-mail: opensuse+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse+owner@opensuse.org