I managed to get all the print queues cleared, with some difficulty. I used YaST to remove a second HP printer, so there is less confusion. I don't know why it got there in the first place. Now there is just one, not working. I wrote a little one-sentence file in Kate and told it to print to the LaserJet. Nothing happened--no light came on in the printer or anything. Then checked on the terminal. linux1:~ # lpstat linux1:~ # lpq -a Rank Owner Job File(s) Total Size 1st doug 289 Untitled 10240 bytes linux1:~ # lprm -P HP_LaserJet_Pro_M201dw linux1:~ # lpq -a no entries I think lpstat should have shown the existence of the queue, as lpq -a did. I then cleared the queue with lprm -P, as you can see, and the queue is gone, but no output resulted. I then went to a laptop with a Linux system (not OS-TW) on it and repeated the exercise, which shows the LaserJet working fine. What now? --doug