Stephan Kulow wrote:

On Tuesday 28 April 2009 02:00:51 Dean Hilkewich wrote:

Hi Dean,

Have your patches been rejected? On what base?

Greetings, Stephan

So are you implying Stephan that it is not that I actively report the issues and provide testing feedback but to get it fixed I guess I have to do it myself and fix a project that is not my own? I'll be sure to get right on that right after dealing on my companies own product and opensource project : Fixing all reported bugs with the goal of 24 hours turn around (90% of the time achieved) Adding new features and modules every 72 hours some of which may only be for only 1 or 2 customers. Making sure all said changes does not screw anything up for any other client. Continue parallel development on the server and client. Porting of the server and client to other OS's Watch for possible security issues and patch if necessary immediately. Dealing with blocker bugs NOW!!! Responding to customer fan mail such as: http://pastebin.com/m5a86df99 HINT: You want fill your spam filter full of praise and thanks cater to the end user and not the developers wishes. Just get it done, don't push back, don't delay, don't bitch that nobody is helping you because in the end the end user would not be contacting you about an issue if it wasn't an issue for them. That, my friend, is how you build a following and real fans. PS: Before you gripe about lack of manpower and resources, all of this is done with a much smaller team, with far less resources, and a far more dynamic product then yast and it's modules currently is. -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-project+help@opensuse.org