Den Thursday 17 January 2008 22:31:29 skrev Federico Mena Quintero:
GNOME has a very simple Code of Conduct [2], which is based on Ubuntu's. It can be summarized in four points:
* Be respectful and considerate. (About avoiding personal attacks or poor behavior due to disagreement)
* Be patient and generous. (About understanding that people ask for help because they need it, and avoiding "RTFM" answers)
* Assume people mean well. (About avoiding knee-jerk responses when you disagree with something)
* Try to be concise. (About avoiding repetition of topics and off-topic discussions)
We would like to propose that openSUSE adopt the same principles for its Code of Conduct. I don't foresee any need to have a "police" for this; when something goes out ofhand, we can simply discuss cases of repeated offences and take the appropriate action. The Board can certainly help with this.
What do you think?
I think those points will only ever apply to the regulars, the active and knowledgable users who spend their free time doing support. While I agree that people needing help should be treated decent. There should also be some demands and responsibilities directed at the new users. That they should ask precise polite questions, provided needed information, put some effort in their posts, be thankful for any help they get, refrain from bashing openSUSE if they happen to have a problem of some sort etc. Usually the people that are assaulted really have been asking for it for a while... Apart from the Guidelines we also have our netiquette btw.: http://en.opensuse.org/OpenSUSE_mailing_list_netiquette And the IRC-channel has these rules too: http://suse-irc.org/e107_plugins/forum/forum_viewtopic.php?21 The problem is not lack of rules. And it's not only the active people that get a little harsh from time to time that's the problem either, the people that ask the questions that are lazy, whiney, demanding and ungrateful are also part of the problem. I suggest to add another item. * If you're lazy, whiney, demanding, disrespectful towards openSUSE or GNU/Linux in general, or ungrateful or ignore the answers you have indeed gotten, aka. druid is allowed to call you whatever names he damn pleases. We should not only protect the n00bs, but also the activists and the l33t gurus. [Disclaimer: I don't read opensuse@o.o, but I hang out in IRC and elsewhere in the community, and assume the issues are the same as everywhere] --------------------------------------------------------------------- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-project+help@opensuse.org