On 12/23/20 7:12 AM, Per Jessen wrote:
Carlos E. R. wrote:
On 20/12/2020 20.45, Per Jessen wrote:
[big snip] For eighteen years it worked quite well. I do not think that splitting our user community has improved on that.
I have been subscribed since January 2002 or earlier. The list had 40000 messages a year back then (compared to 12000 on 2019). That includes a lot of noise, methinks, not every post can be strictly on topic and supportive. But the thing is, with so much activity, someone finds the tidbit that finally helps the OP.
Problem is, IMHO, that the list has to compete with other resources that are more popular, like a webforum - and that doesn't mean the list is doing anything wrong. Only that there are fewer people and that the person that knows the answer doesn't participate "here".
That is a very interesting point and clearly an argument for merging 'support' back into 'users'.
Also, I know we are all pre-occupied with C-things, but I have yet to hear a single user voice saying "please don't".
Well allow me to be that voice for you :-) but for reference many of the people who complained need to read the factory list as a part of there regular job, Many of them are either not subscribed to this list, or don't read it closely and many of the ones that do are probably on leave and not reading there emails atm. -- Simon Lees (Simotek) http://simotek.net Emergency Update Team keybase.io/simotek SUSE Linux Adelaide Australia, UTC+10:30 GPG Fingerprint: 5B87 DB9D 88DC F606 E489 CEC5 0922 C246 02F0 014B