I knew using your brother as an example was hypothetical, however people like your brother may be the target audience. Consider Johnny in the 8th grade who has ambitions of being a video game developer. He doesn't know how to code or script but he's pretty good with a computer and changes out his own hardware, managers drivers and the average stuff kids do. He thinks getting involved with openSUSE would be cool because they are really hi-tech people who can provide him with little tasks he can learn that his school doesn't provide so he seeks to further his education towards his goal on his own. He has homework and chores and all the other responsibilities kids have so he gets little time to goof off and instead of just playing video games he helps openSUSE by doing bug reporting or even try to help fix. The idea is to create a process that is so simple Johnny gets enthusiastic and involved because he is being helpful and learning as well. He tells some of his friends about what he is doing and they in turn start doing the same things. Johnny's parents don't mind since he is learning to work as a team with other people who give him small tasks that he can accomplish and by accomplishing them it boosts his self esteem and keeps him focused on his goal of being a game developer. As his self esteem increases with the tasks he completes he will naturally help to market our brand through social media as well as other portals. We benefit because we are getting more people involved with openSUSE that are being productive and helping. By making the process as easy as possible, we motivate more people willing to take the time to help because the work can be accomplished in a small amount of time. Instead of focusing on how to determine user level/hr focus on what you can accomplish in an hour then have it tested by a group of individuals with different skill levels then tweak the process from there. It may have to be modified a number of times until a happy medium is found where the average "non-technical" user can on average perform the task in about an hour. None of this timing can be carved in stone since each person has a different skill level as you say, but we can approximate through enough trial and error until it is safe to say that "the following tasks can each be accomplished in about an hour by persons with little technical skill". On Fri, Sep 28, 2012 at 7:52 AM, Jim Henderson <hendersj@gmail.com> wrote:
On Thu, 27 Sep 2012 21:06:16 -0700, DuBois, Scott L. wrote:
Exactly my point. I know what I can do in an hour. I don't know what you can do in an hour. I don't know what my older brother (who has experience as an end-user of Macs mostly) could accomplish on a Linux box in an hour.
Perhaps your older brother would be willing to be a test subject for quantitative data on how much results can be expected from a "noob" user in a 1 hour period of time? If it takes him 4 hours to accomplish what you can in 1 hour then perhaps we could re-think the process in which the task to be executed to take 1 hour for a user at your brothers level? It sounds like an opportunity to do some very progressive and beneficial R&D work.
That was more or less a hypothetical in selecting someone who I know has no Linux experience whatsoever.
My point is that in order to determine if a task can be done in an hour, we have to have a reasonable guess as to the level of user who is going to be performing the task - a good average, at least - or the estimate is meaningless.
Jim
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