Am Dienstag, 30. Juni 2015, 23:44:25 schrieb Home:
Dear community,
I wanted to come into the overarching discussion of defining out target audience for the project after reviewing the board’s presentation at oSC15. At this meeting the discussed a few key points with which they are making a proposal to the team to work on a more targeted audience to build the strength of the project.
While many of us can agree or disagree that the Board’s intention is correct, incorrect, relevant or irrelevant. I believe there is great insight to be gained from their proposal to think about for the very near future. I feel that if we do not put cards on the table, we lose the ways in which we are strong together and weak by ourselves.
For a very long time, even before the Board explained this improved aim, we have had issues or deep thoughts about where the project is going; what the project’s direction is. When will we be able to think of the project as a driving force in Open Source? These are a few things that matter and are worth reviewing.
It seems that every so often we work on doing an introspection to find the strength within to continue with the project.
With this introduction in mind, I invite you to read on. This email will be long, you have been warned!
The Board explained in our most recent conference that the current project seems aimless, given that we tend to be the distribution of everyone doing everything, and at the same time, being the distribution that does nothing and belongs to no one. Our aim seems lost and we must find it to gain strength and followers.
The openSUSE Board did an exercise where they placed different audiences against a set of core features that are part of the distribution and project. The clever arrangement showed the amount of connections that a target audience could make with our current technologies, particular to openSUSE.
They noted that despite the lack of marketing done for this distribution for 13.2, we nonetheless had the highest download numbers ever for our distribution. So, there is something to say about the distribution that works itself as a popular choice underground; without much intervention, or that the methods we were able to use last minute, were really good and strong.
They defined the openSUSE’s areas of strength. They are tools, packages, and distributions. It should be noted that these are very technically centered, where there could probably be room for other areas of strength in the project. However, we can leave that discussion for later.
They considered ISVs but were quickly ruled it out because of their lack of connections to the areas of strength. They also matched system administrators, and developers. Again the list was short and oriented to the technical audience.
Given these strengths the Board felt that our highest “match” would be a developer audience looking to find a solid distribution where their development environments would be stable and productive.
Throughout the discussion, I took a few notes and questions that I invite the Board and all of us to try to answer. By “answer” I mean “answer.” Please shy away from confrontational discussions on values, morals, personal attachment and look at this discussion in the light of the evidence and what seems rational, sensical, and forward-thinking.
Here are some questions that I think we should think about from a Marketing standpoint. Some of them are more fundamental than others but for each of their particular value, please take a minute to ponder and provide feedback.
1. The project looks for marketing strength in the light of the technologies that the distribution currently ships with each distribution. Kiwi, OBS, Tumbleweed, etc. Are the strengths of the project only based on technological advancement? If yes or no, which ones do you think are a strength to the project and which ones do you think are not valuable to the project? Should they all be technical, should they not?
2. The Board feels that a Developer audience, and maybe a System Administrator audience, is a strong focal point for our marketing. What are the strengths and weaknesses of approaching, via marketing, to these two main audiences?
3. Given the lesser marketing push for 13.2, which resulted in increased download numbers, should we think of a strong push for marketing through our traditional channels? Making the counter, creating banners for online sites such as Facebook, Google +, Twitter. Creating a page on our site to promote the release, creating a release announcement to distribute, etc.
4. What are the thoughts around the strength of a developer community versus other target audiences such as education, public service, finance, medicine, research, general public, non-technical users, gamers, etc? What are the merits of a developer community target as opposed to others?
5. If there is a marked marketing strategy resulting in practical application, what the core activities that we should do for the project in marketing terms to target a developer audience versus what we currently do?
6. The project is large and has a few diverse areas of focus. If we are targeting developers, should we keep or remove initiatives that do not align with the target audience in hopes that by concentrating efforts into one audience will produce a better outcome in the end? For example, why work on integrating so many desktop platforms when a developer might simply care to have support for specific languages, a command line, a text editor and a compiler? If a development environment is an aim, should we not remove efforts that go into areas unrelated to a development environment?
There may be more questions that I could formulate as we move along the subject, but I ask you to limit your answers to the ones above and we can lead a separate discussion for derivative subjects on a different thread.
Thank you team
Andy (anditosan)
I'm having a huge cognitive dissonance after having read this. Are you really sure you want to forego the "normal" user (like me) for developers/admins? I never thougth of openSUSE as the distribution for just those two groups. For me it was always the least riskiest, easiest to install, high-quality alternative to Windows. And I would be surprised if the good download-numbers for 13.2 came from developers and admins. I think they came from people who had a favourable experience with 12.3/13.1, from positive reviews and word of mouth. But I may be wrong. A focussing-strategy is almost never wrong. But you have to be prepared to make sacrifices. The more you focus and the more effective your strategy, the more you have to sacrifice. That is: loose those who do not belong to your target groups. And if your strategy really works, you can't come back in two years and say: "Now we want the desktop-user". Because then your position already is "The distribution for developers and sys-admins". I don't say that's wrong. I just want to make you aware of the fact that this is a long-term strategic decision that you can not change just like that. And you will have to live with the consequences. Rainer -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org