On Tue, 18 Sep 2012 22:59:11 +0100, Nelson Marques wrote:
We can always do a survey on our users. First we need to define clearly the options...
A survey most likely takes more resources; openSUSE has two great events coming, in which I assume people are expecting users (and in Prague you will most likely have 'potential users'). So a maybe more reasonable approach would be based on focus groups which is most likely more profitable to openSUSE.
Sampling a small group of users that is not representative of the userbase isn't the way to approach this. You need to talk to a larger representative sample than "those who can afford to go to the conference in Prague". Not that getting opinions there is a bad idea, but it's not the only source for data.
This would be most likely my first pick, since surveys are not really realiable...
I would disagree that they're not reliable - they're reliable when they're constructed properly. They're not reliable when no thought is put into what the purpose of the survey is. It's not something you can spend 30 minutes designing and then say "well, that survey's done". It's got to be planned, and you need to collect data points that actually answer your questions, as I described in an earlier post. You know the old saying - garbage in, garbage out. It's important to ask the right questions to get value out of a survey. Jim -- Jim Henderson Please keep on-topic replies on the list so everyone benefits -- To unsubscribe, e-mail: opensuse-project+unsubscribe@opensuse.org To contact the owner, email: opensuse-project+owner@opensuse.org