I am very sorry Will, but the "we recognise and respond........." is in reality another motherhood statement, of which there are many examples in business. So when a user asks for the Cancel or Abort button to actually do just that in Yast we do it - Wrong! - Invalid/wontfix and when a user asks for the ability to add an icon/application/object to the Desktop in Gnome we do it - Wrong! - Invalid/wontfix Bugzilla is full of small common sense requests that are flagged wontfix or are yet to be marked but Yast and Gnome are both closed shops and a simple search will easily show that. The wish-lists we have are so big that no one can add another request due its length in FF. Above all, we all expect things to work, we want the NTFS Partition to have a mount point and be mounted after an install - Yes we have how many open bugs in Bugzilla. Sorry I am not being purely Negative, I just don't like motherhood statements in business unless they are achievable. Don't get ME wrong, I am just the messenger and most parts of our product are wonderful, but we are all very well educated users; for Mr and Mrs Average it just does not fly in many areas. Scott
I think we can make the message "we recognise and respond to what our users want". We're not hiding GNOME as is the case with KDE on SLED nor are we reducing Novell's investment in it.
I'm not a marketeer, but I am married to one. And I've heard from a couple of places that good marketing orthodoxy is to focus on your biggest market and give them what they want, and look for untapped markets.
Will