Am Samstag, 19. Dezember 2020, 12:23:24 CET schrieb Per Jessen:
Felix Miata wrote:
IMO, having both a support list and a users list has served only to create more unneeded division in an environment where mailing lists are seeing dwindling usage overall. Support doesn't seem to have enough helpers that answers to the vast majority of answerable help requests can be expected.
I second that and I second your suggestion to merge the two lists into 'users'. Remarkably, our language specific lists manage quite well to keep users and support on one list (per language).
I see it the other way round: 'support' serves a clear purpose, while 'user' can be anything, including off-topic gossip. But as we have openSUSE Users (日本語), openSUSE Users (Español), openSUSE Users (Deutsch) plus a bunch of inactive language specific groups, it would be consistent to call it openSUSE Users (English) and adjust the description to 'Support and Discussion for English speaking openSUSE Users' (or something like that) My 2c Axel