On Thu, Nov 21, 2013 at 11:32:54AM -0500, Robert Schweikert wrote:
However, I believe there is a way forward, and here is my proposal:
1.) Modify bugzilla such that the initial description cannot be marked as "Private". + This ensures, so one would hope, no sensitive data will be posted to the initial description + This also ensures that going forward bugs are public
Consider L3 bugs which are private by policy. They are opened by NTS guys who sometimes have no idea about the problem in which case they copy and paste the e-mail they get from the customer - which is in such case much better than trying to rephrase the description. If we force the "initial comment must be public" policy by technical means, I'm afraid the result may be that we will have a lot of bugs with either public initial comment containing non-public information (so that we can never make the bug public) or just a formal initial comment not describing the problem at all (and the real description in Comment 1). Another problem are TP-L3 bugs which are opened by people from other companies who now expect their comments to be seen only by us and by them. If your proposition was accepted, we would have to explain to all of them that their initial description would become public one day and that they have to keep that in mind. And hope that all of them will. I don't believe this is going to work. Yes, I admit that facing the idea of having to go through all the comments (sometimes even few hundred of them) and attachments every time I close a bug and to fix their visibility is not very appealing to me. But I will cope with it if I have to. However, the problem with enforced public initial comment potentially containing non-public information is something we must take into account. And we should also keep in mind that it's actually neither OpenSuSE bugzilla nor SuSE bugzilla. It's Novell bugzilla we just share with them. So either the feature would have to be limited to (Open)SuSE products (which is not easy because sometimes it's not clear from the start whom does the bug belong to) or Novell would have to agree with it. Michal Kubeček -- To unsubscribe, e-mail: opensuse-packaging+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse-packaging+owner@opensuse.org