On Sunday 2020-12-06 12:48, Stefan Seyfried wrote:
On 06.12.20 12:23, Chris Punches wrote:
I will also add that if it's taking 8 hours to pull logs from a server, there is a problem elsewhere or perhaps the log aggregation model in that environment should be revisited. That is not typical.
We noticed because SUSE's supportconfig tool took days to finish. It does a "journalctl -b" to collect the journal... ;-)
So we created a service request and were told by SUSE professional support that it is unfixable, because the database design of the journal database just does not allow it to be read efficiently.
It speaks volumes that the professional support providers are not tempted to fix it. "Got a problem? Come back when you have the logs. That is, if you ever do - *evil laughter*" Somebody should really cancel their support subscriptions now.