[opensuse-marketing] ambassador reports
Hi boosters, The marketing team has been brainstorming on how to give ambassadors a tad more attention in openSUSE; motivate them to make a bit more noise; and reward them for what they do. Now we have a few ideas, but for one, we thought it might make sense to use connect. Yes, it could probably be done via the wiki and other ways but I know you guys have a hammer and might see this as a nail :D *what is the problem* the ambassadors _sometimes_ create event reports. We want those reports for several reasons: - to have an idea of what they are doing - to measure how much we do - to motivate others - to SHOW what we do Unfortunately, not so many event reports are made although we're fairly sure many events have openSUSE attendance. This is due to several issues. *First*, not all ambassadors are so connected to us - many are not 'official ambassador' or their English skills are minimal and they are not internationally involved. I will send a follow-up mail with ideas on how to solve that. *Second*, filling in an event report on the wiki is not exactly easy for many. Some send one by mail - which is fine but leaves little record. *Third*, the reports receive little visibility. They are mentioned somewhere in the weekly news if you're lucky and of course on the marketing ML, but that's it pretty much. Numbers in it are not saved, we don't realy do anything with it as there is no real easy record. *The solution?* Ideally, the reports would end up in a central place, some database... And ideally, they would be connected to the ambassadors - so they can build up a trackrecord of events they have visited. Once we have this we can also show reports on eg news.o.o in a feed box on the side for example, or on our homepage. We can analyze and use statistics (for promo), promote events, do monthly articles - all kinds of things. We have an events page on en.opensuse.org/openSUSE:Ambassador_events which suffers from similar issues - most people don't create a page because it is not easy and not localized. *connect.o.o* In short. We wonder - would Connect not offer a much better way of handeling events, event reports and the like? Would it not offer a better place for ambassador user accounts (with associated event reports as track records)? Culd it offer an easy place for ambassadors to add info for an event and afterwards add a report & pictures which we can then display in the planet feed (localized, if needed)? In case you think this is relevant, chuck and manu might have some time to help with this both in 'how to do it' (I would also love to think abou that) and the doing itself. Cheers, Jos
Le 15/03/2011 16:10, Jos Poortvliet a écrit :
*connect.o.o* In short. We wonder - would Connect not offer a much better way of handeling events,
yes, probably, but for now connect is not user friendly (I just come from it), don't compare to facebook, for example (I know...). by the way, making report have little interest. I don't know for the others, but I do bimonthly meetings in my LUG and promote openSUSE nearly each time, spreading dvd's. I wont report each. What should probably be more important is ambassadors physical sharing. The only real interest of the ambassador programm is to have local ativity. Being alone is very difficult, specially if you have friends with other distros :-). Being able to meet, at least sometime, is very friendly For example I was very glad to meet Vincent in Toulouse, even if it was for 2 minutes shaking hands :-). so connect should allow us to meet easier. May be a map (there is one on the wiki)? This is also good for dvd sharing. jdd -- http://www.dodin.net http://www.dailymotion.com/video/xgxog7_clip-l-ombre-et-la-lumiere-3-bad-pig... http://www.youtube.com/watch?v=FGgv_ZFtV14 -- To unsubscribe, e-mail: opensuse-marketing+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-marketing+help@opensuse.org
yes, probably, but for now connect is not user friendly (I just come from it), don't compare to facebook, for example (I know...).
by the way, making report have little interest. I don't know for the others, but I do bimonthly meetings in my LUG and promote openSUSE nearly each time, spreading dvd's. I wont report each.
jdd
I've been trying to use Connect a little, but not much seems to be happening there. I think it's a great idea but not quite working yet. Though I was thinking of starting an Australian group there was a way to connect with Aussie Ambassador and users. What about just using a blog/planet for Ambassador reports? People just blog in their own language, english if they can, so local people can read the report or we can use Google translate those who have no English. Some sort of aggregate feed would make it easy for News team to pull the most interesting reports for a monthly roundup of Ambassador activity for those who haven't already reported major events. I noticed Michael Meeks has a blog where he comments just in a simple line about what he has been doing work-wise, and I think that sort of simple activity report can be quite good - interesting to see what people are doing, without expecting an essay. (I agree JDD, filling out a form, writing a report is time consuming and boring!) cheers Helen -- IRC: helen_au helen.south@opensuse.org helensouth.com -- To unsubscribe, e-mail: opensuse-marketing+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-marketing+help@opensuse.org
Yesterday I also took my first spin through Connect and my initial impression is that it only can provide a partial solution, sort of like a clone of Linkedin, not quite but possibly can be used like Meetup. As others have noted, Connect isn't a single centralized, authorized "portal" type tool to do "everything" like what we need. Until I can fully investigate currently available tools and options, I'd recommend for now simply using Google Docs and Sites as a temporary solution with Bryen's and Jos' approval. A private Docs and Website can be created (I'll do it if needed), which would then be accessible by any participant who has a Google Account (eg Gmail). There is a 100mb storage limit when this is setup on a free Google account. I wouldn't consider Google Apps as a complete Customer Relations Management type app (Hey, I wonder if SugarCRM would be an ideal solution), but I think that it could be a short term solution that everyone can work easily without a steep learning curve. Informal poll -- If people can note whether they have any previous experience with SugarCRM, pls message me privately if not to the List. Tony On Tue, Mar 15, 2011 at 3:42 PM, Helen South <helen.south@opensuse.org> wrote:
yes, probably, but for now connect is not user friendly (I just come from it), don't compare to facebook, for example (I know...).
by the way, making report have little interest. I don't know for the others, but I do bimonthly meetings in my LUG and promote openSUSE nearly each time, spreading dvd's. I wont report each.
jdd
I've been trying to use Connect a little, but not much seems to be happening there. I think it's a great idea but not quite working yet. Though I was thinking of starting an Australian group there was a way to connect with Aussie Ambassador and users.
What about just using a blog/planet for Ambassador reports? People just blog in their own language, english if they can, so local people can read the report or we can use Google translate those who have no English. Some sort of aggregate feed would make it easy for News team to pull the most interesting reports for a monthly roundup of Ambassador activity for those who haven't already reported major events.
I noticed Michael Meeks has a blog where he comments just in a simple line about what he has been doing work-wise, and I think that sort of simple activity report can be quite good - interesting to see what people are doing, without expecting an essay.
(I agree JDD, filling out a form, writing a report is time consuming and boring!)
cheers
Helen
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@Helen The ambassadors are already asked to join the planet but only a few do On Wed, Mar 16, 2011 at 12:37 AM, Tony Su <tonysu@su-networking.com> wrote:
Yesterday I also took my first spin through Connect and my initial impression is that it only can provide a partial solution, sort of like a clone of Linkedin, not quite but possibly can be used like Meetup.
As others have noted, Connect isn't a single centralized, authorized "portal" type tool to do "everything" like what we need.
Until I can fully investigate currently available tools and options, I'd recommend for now simply using Google Docs and Sites as a temporary solution with Bryen's and Jos' approval. A private Docs and Website can be created (I'll do it if needed), which would then be accessible by any participant who has a Google Account (eg Gmail). There is a 100mb storage limit when this is setup on a free Google account.
I wouldn't consider Google Apps as a complete Customer Relations Management type app (Hey, I wonder if SugarCRM would be an ideal solution), but I think that it could be a short term solution that everyone can work easily without a steep learning curve.
Informal poll -- If people can note whether they have any previous experience with SugarCRM, pls message me privately if not to the List.
Tony
On Tue, Mar 15, 2011 at 3:42 PM, Helen South <helen.south@opensuse.org> wrote:
yes, probably, but for now connect is not user friendly (I just come from it), don't compare to facebook, for example (I know...).
by the way, making report have little interest. I don't know for the others, but I do bimonthly meetings in my LUG and promote openSUSE nearly each time, spreading dvd's. I wont report each.
jdd
I've been trying to use Connect a little, but not much seems to be happening there. I think it's a great idea but not quite working yet. Though I was thinking of starting an Australian group there was a way to connect with Aussie Ambassador and users.
What about just using a blog/planet for Ambassador reports? People just blog in their own language, english if they can, so local people can read the report or we can use Google translate those who have no English. Some sort of aggregate feed would make it easy for News team to pull the most interesting reports for a monthly roundup of Ambassador activity for those who haven't already reported major events.
I noticed Michael Meeks has a blog where he comments just in a simple line about what he has been doing work-wise, and I think that sort of simple activity report can be quite good - interesting to see what people are doing, without expecting an essay.
(I agree JDD, filling out a form, writing a report is time consuming and boring!)
cheers
Helen
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Le 16/03/2011 01:37, Tony Su a écrit :
Yesterday I also took my first spin through Connect and my initial impression is that it only can provide a partial solution, sort of like a clone of Linkedin, not quite but possibly can be used like Meetup.
As others have noted, Connect isn't a single centralized, authorized "portal" type tool to do "everything" like what we need.
I don't know if you practice Facebook. I learned it last year when my son went to Australia. It's a great tool to keep track of a group work and extend user network (network there is personal relationship). It have blogging capability, article capability. and is not only related to openSUSE, so any ambassador can do his openSUSE job as a side work from his other occupations. It is extremely easy to creat an openSUSE ambassador group (and one for each group that want one, and the groups can keep track of the activities of the other groups. The Facebook success is not random that said, the main problem is that it's *too* easy to create a group, so there as many at the moment, one should be made "official" jdd -- http://www.dodin.net http://www.dailymotion.com/video/xgxog7_clip-l-ombre-et-la-lumiere-3-bad-pig... http://www.youtube.com/watch?v=FGgv_ZFtV14 -- To unsubscribe, e-mail: opensuse-marketing+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-marketing+help@opensuse.org
On 03/16/2011 08:51 AM, jdd wrote:
Le 16/03/2011 01:37, Tony Su a écrit :
Yesterday I also took my first spin through Connect and my initial impression is that it only can provide a partial solution, sort of like a clone of Linkedin, not quite but possibly can be used like Meetup.
As others have noted, Connect isn't a single centralized, authorized "portal" type tool to do "everything" like what we need.
I don't know if you practice Facebook.
I learned it last year when my son went to Australia.
It's a great tool to keep track of a group work and extend user network (network there is personal relationship).
It have blogging capability, article capability. and is not only related to openSUSE, so any ambassador can do his openSUSE job as a side work from his other occupations.
It is extremely easy to creat an openSUSE ambassador group (and one for each group that want one, and the groups can keep track of the activities of the other groups.
The Facebook success is not random
that said, the main problem is that it's *too* easy to create a group, so there as many at the moment, one should be made "official"
jdd
I will never never never use FaceBook. I don't trust them. Connect is a new tool, which will be used to manage all the user/member stuff of openSUSE. Like the votation, (you all use it in January, haven't you) It's our tool, it's new so imperfect, but ours. If something is broken, need adjustement bugzilla is there for that, or openfate for futur wishes. Or simply ask Pavel about your needs, or how this tool can be used to resolve certain of our marketing/ambassador needs. -- Bruno Friedmann Ioda-Net Sàrl www.ioda-net.ch openSUSE Member & Ambassador GPG KEY : D5C9B751C4653227 irc: tigerfoot -- To unsubscribe, e-mail: opensuse-marketing+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-marketing+help@opensuse.org
Le 16/03/2011 09:00, Bruno Friedmann a écrit :
I will never never never use FaceBook. I don't trust them.
trust for what? all what we are talking about is public
Connect is a new tool, which will be used to manage all the user/member stuff of openSUSE. Like the votation, (you all use it in January, haven't you)
but it's yet an other tool that people have to learn.
It's our tool, it's new so imperfect, but ours. If something is broken, need adjustement bugzilla is there for that, or openfate for futur wishes.
Or simply ask Pavel about your needs, or how this tool can be used to resolve certain of our marketing/ambassador needs.
really now it fits no need... I'm not interested *only* in openSUSE, why should I learn each time new tools? wiki, lizards, forums, mailing lists, obs, and so many nobody can follow. connect was said to be a centralized tool, so I went to see it. What is centralized? can I blog there and see my article in the wiki? Can I ask for help and see my question sent to mailing lists and forum? Some tools *have* to be original (OBS, for example), but social tools don't. Somebody else proposed to use Goggle tools, why not? but for now the social network is facebook. where can you talk about openSUSE 11.4, japan EarthQuake, son employement and daugther cast in a new film, all this on the same place? jdd -- http://www.dodin.net http://www.dailymotion.com/video/xgxog7_clip-l-ombre-et-la-lumiere-3-bad-pig... http://www.youtube.com/watch?v=FGgv_ZFtV14 -- To unsubscribe, e-mail: opensuse-marketing+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-marketing+help@opensuse.org
On 2011-03-16 jdd wrote:
Le 16/03/2011 09:00, Bruno Friedmann a écrit :
I will never never never use FaceBook. I don't trust them.
trust for what? all what we are talking about is public
Connect is a new tool, which will be used to manage all the user/member stuff of openSUSE. Like the votation, (you all use it in January, haven't you)
but it's yet an other tool that people have to learn.
It's our tool, it's new so imperfect, but ours. If something is broken, need adjustement bugzilla is there for that, or openfate for futur wishes.
Or simply ask Pavel about your needs, or how this tool can be used to resolve certain of our marketing/ambassador needs.
really now it fits no need... I'm not interested *only* in openSUSE, why should I learn each time new tools? wiki, lizards, forums, mailing lists, obs, and so many nobody can follow.
connect was said to be a centralized tool, so I went to see it. What is centralized? can I blog there and see my article in the wiki? Can I ask for help and see my question sent to mailing lists and forum?
Some tools *have* to be original (OBS, for example), but social tools don't. Somebody else proposed to use Goggle tools, why not? but for now the social network is facebook.
where can you talk about openSUSE 11.4, japan EarthQuake, son employement and daugther cast in a new film, all this on the same place?
Connect just needs a bit more love ;-) But ppl like Pavol are working on that and improving it every day!
jdd
On 2011-03-15 Jos wrote:
Hi boosters,
<snip dreaming> I've heard a little bird (ok, huge one) whisper to (yell at) me that I wasn't concrete enough. So, let's remedy that. Let me give a usecase. Note that for 90% of what's needed I have already added requests in Fate, see my other mail! And some things are already implemented by Henne. ==== use case ==== You're a Dutch ambassador and there's going to be an event. You want to organize an openSUSE booth & talks for this event and get the word out on that to everyone. So you create an event page in the calendar on Connect with data on the location and time, link to the site and the logo of the event. You set yourself as organizer and ask other ambassadors to add themselves as either speakers or ambassadors for the booth. Add a list of materials and ask the othe ambassadors to add what things they can bring, like laptops, networking gear and power connectors. Add a list with arrival- and departure times and let people say if they need travel sponsorship - once you have a clear overview of what is needed, you can discuss it with whomever has budget for this (marketing team/board/sponsors). The page will show up in the event calendar for your group (local dutch openSUSE team) and in the "upcoming events" calendar on news.opensuse.org! So you spread the word using this link and get people to show up there; you click the button "create a facebook event" and invite people there; you tweet/dent the event to your followers and add it to your own calendar downloading the ical file or clicking the google calendar button. Once you've attended the event, you add a picture gallery with photo's of the event and some info about how it went to the event page. Then tick the "event report done" box! The page now shows up in "events openSUSE has attended" on news.o.o and the report will be in OWN. Maybe it will even be part of the monthly news article on events in the past month & what's upcoming! The page now also shows up on your profile under "events this ambassador has organized" and the other ambassadors and speakers see their attendance on their pages as well. Isn't it awesome ;-) *Why connect?* In short, connect offers two big advantages over the wiki: a MUCH lower barrier to entry (big issue for the ambassadors!) and much more opportunities to automate and link things like the facebook and twitter buttons, ical files, integration in news.o.o, the tracking-of-events etcetera. Then of course connect is inherently a lot more social than the wiki - and for the work the ambassadors do that is exactly what is needed! The tracking of events & linking it to those who've been there offers very nice things: you can see who our most active ambassadors are and who's less active; you can see where we have events and where not. The lower barrier will hopefully lead to more and more ambassadors actually USING these facilities, which in turn gives us a better oversight. This will be/is needed to be able to plan things like ambassador travel/hotel sponsoring or the sending of materials! Cheers, Jos
Cheers, Jos
participants (6)
-
Bruno Friedmann -
Helen South -
jdd -
Jos Poortvliet -
Manu Gupta -
Tony Su