[Bug 1228605] New: Freezed screen

https://bugzilla.suse.com/show_bug.cgi?id=1228605 Bug ID: 1228605 Summary: Freezed screen Classification: openSUSE Product: openSUSE Distribution Version: Leap 15.6 Hardware: x86-64 OS: OES - Linux Status: NEW Severity: Critical Priority: P5 - None Component: Kernel Assignee: kernel-bugs@opensuse.org Reporter: monesi.manuel06@gmail.com QA Contact: qa-bugs@suse.de Target Milestone: --- Found By: --- Blocker: --- The system with KDE freezes casually, it needs a reboot to work againg. It happens with a Dell Vostro 3520 -- You are receiving this mail because: You are the assignee for the bug.

https://bugzilla.suse.com/show_bug.cgi?id=1228605 Master of_the_ice24 <monesi.manuel06@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Target Milestone|--- |Leap 15.6 -- You are receiving this mail because: You are the assignee for the bug.

https://bugzilla.suse.com/show_bug.cgi?id=1228605 hui <sturm-fr@web.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|Critical |Normal -- You are receiving this mail because: You are the assignee for the bug.

https://bugzilla.suse.com/show_bug.cgi?id=1228605 https://bugzilla.suse.com/show_bug.cgi?id=1228605#c2 --- Comment #2 from Master of_the_ice24 <monesi.manuel06@gmail.com> --- Kernel 6.10.2 seems to have fixed the issue... several days has passed now and I am not encountering problems and there was not particular crash messages the screen just freezed. some hardware detail: Host: Vostro 3520 CPU: 12th Gen Intel(R) Core(TM) i5-1235U (12) @ 4.40 GHz GPU: Intel UHD Graphics @ 1.20 GHz [Integrated] Display: 1920x1080 @ 120 Hz (as 1536x864) in 16″ [Built-in] -- You are receiving this mail because: You are the assignee for the bug.

https://bugzilla.suse.com/show_bug.cgi?id=1228605 https://bugzilla.suse.com/show_bug.cgi?id=1228605#c4 --- Comment #4 from Master of_the_ice24 <monesi.manuel06@gmail.com> --- Created attachment 876563 --> https://bugzilla.suse.com/attachment.cgi?id=876563&action=edit hwinfo -- You are receiving this mail because: You are the assignee for the bug.

https://bugzilla.suse.com/show_bug.cgi?id=1228605 https://bugzilla.suse.com/show_bug.cgi?id=1228605#c5 --- Comment #5 from Master of_the_ice24 <monesi.manuel06@gmail.com> --- Created attachment 876564 --> https://bugzilla.suse.com/attachment.cgi?id=876564&action=edit dmesg -- You are receiving this mail because: You are the assignee for the bug.

https://bugzilla.suse.com/show_bug.cgi?id=1228605 https://bugzilla.suse.com/show_bug.cgi?id=1228605#c6 --- Comment #6 from Master of_the_ice24 <monesi.manuel06@gmail.com> --- these are hwinfo and dmesg of kernel 6.10.2 since the other has been deleted -- You are receiving this mail because: You are the assignee for the bug.

https://bugzilla.suse.com/show_bug.cgi?id=1228605 https://bugzilla.suse.com/show_bug.cgi?id=1228605#c8 --- Comment #8 from Master of_the_ice24 <monesi.manuel06@gmail.com> --- As I said before I removed the kernel of Leap 15.6 and I am not able to get dmesg and hwinfo of that, i remember that I have never had kernel Oops / crash messages with i915 driver but when I noticed that Kernel 6.10.2 supported it better i tried it and now the problem is solved. I could install Kernel of Leap 15.6 on a Virtual Machine to run dmesg, hwinfo and logs but i do not want to reinstall it on my system. Sorry if I seem to little unhelpful but I need my laptop to work perfectly since in this period I am very busy and cannot afford problems or bugs. -- You are receiving this mail because: You are the assignee for the bug.
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