[Bug 1184349] New: USB devices are not working after suspend (restart fixes it)
http://bugzilla.opensuse.org/show_bug.cgi?id=1184349 Bug ID: 1184349 Summary: USB devices are not working after suspend (restart fixes it) Classification: openSUSE Product: openSUSE Distribution Version: Leap 15.3 Hardware: Other OS: Other Status: NEW Severity: Normal Priority: P5 - None Component: Kernel Assignee: kernel-bugs@opensuse.org Reporter: lubos.kocman@suse.com QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- Created attachment 848000 --> http://bugzilla.opensuse.org/attachment.cgi?id=848000&action=edit full dmesg output Hello I'm using a company Dell Precision 5530 and seems like USB devices connected either via docking station or directly to laptop stop working. I'm using latest published Beta build 117.13 Other devices such as Display connected trough the same dock simply work. This dmesg out seems suspicious [ 1075.466114] usb 4-1: Manufacturer: Microchip [ 1075.467663] hub 4-1:1.0: USB hub found [ 1075.467716] hub 4-1:1.0: 7 ports detected [ 1075.673718] usb 4-1: USB disconnect, device number 2 [ 1075.673731] usb 4-1: Failed to suspend device, error -19 [ 1075.965539] usb 4-1: new SuperSpeed Gen 1 USB device number 3 using xhci_hcd [ 1075.989762] usb 4-1: New USB device found, idVendor=0424, idProduct=5807, bcdDevice= 2.04 [ 1075.989763] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 1075.989763] usb 4-1: Product: USB5807 Hub [ 1075.989764] usb 4-1: Manufacturer: Microchip [ 1075.990553] hub 4-1:1.0: USB hub found [ 1075.990628] hub 4-1:1.0: 7 ports detected ... -- You are receiving this mail because: You are the assignee for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1184349 Lubos Kocman <lubos.kocman@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P2 - High -- You are receiving this mail because: You are the assignee for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1184349 http://bugzilla.opensuse.org/show_bug.cgi?id=1184349#c1 --- Comment #1 from Lubos Kocman <lubos.kocman@suse.com> --- lkocman@localhost:~> rpm -qa | egrep -e "kernel|kmod" kernel-devel-5.3.18-47.7.noarch kernel-firmware-realtek-20210208-2.4.noarch kernel-firmware-i915-20210208-2.4.noarch kmod-bash-completion-28-2.1.noarch kernel-default-optional-5.3.18-52.3.x86_64 kernel-firmware-prestera-20210208-2.4.noarch kernel-firmware-brcm-20210208-2.4.noarch nfs-kernel-server-2.1.1-10.10.1.x86_64 kernel-firmware-nfp-20210208-2.4.noarch kernel-firmware-atheros-20210208-2.4.noarch kernel-default-devel-5.3.18-52.3.x86_64 libkmod2-28-2.1.x86_64 kernel-firmware-mellanox-20210208-2.4.noarch kernel-firmware-amdgpu-20210208-2.4.noarch kernel-default-extra-5.3.18-52.3.x86_64 kernel-firmware-ueagle-20210208-2.4.noarch kernel-firmware-platform-20210208-2.4.noarch kernel-firmware-marvell-20210208-2.4.noarch kernel-firmware-bnx2-20210208-2.4.noarch kernel-preempt-devel-5.3.18-47.7.x86_64 kernel-macros-5.3.18-52.3.noarch kernel-syms-5.3.18-52.1.x86_64 kernel-firmware-all-20210208-2.4.noarch kernel-firmware-serial-20210208-2.4.noarch kernel-firmware-network-20210208-2.4.noarch kernel-firmware-intel-20210208-2.4.noarch kernel-firmware-ath11k-20210208-2.4.noarch kernel-default-5.3.18-47.7.x86_64 kernel-firmware-mediatek-20210208-2.4.noarch kernel-firmware-chelsio-20210208-2.4.noarch kernel-devel-5.3.18-52.3.noarch purge-kernels-service-0-6.2.noarch kernel-firmware-qlogic-20210208-2.4.noarch kernel-default-extra-5.3.18-47.7.x86_64 kernel-firmware-ti-20210208-2.4.noarch kernel-firmware-nvidia-20210208-2.4.noarch kernel-firmware-liquidio-20210208-2.4.noarch kernel-firmware-bluetooth-20210208-2.4.noarch kernel-preempt-devel-5.3.18-52.3.x86_64 kernel-default-devel-5.3.18-47.7.x86_64 kernel-syms-5.3.18-47.6.x86_64 kmod-28-2.1.x86_64 kernel-firmware-mwifiex-20210208-2.4.noarch kernel-firmware-ath10k-20210208-2.4.noarch kernel-firmware-usb-network-20210208-2.4.noarch kernel-firmware-media-20210208-2.4.noarch kernel-default-5.3.18-52.3.x86_64 kernel-firmware-sound-20210208-2.4.noarch kernel-firmware-iwlwifi-20210208-2.4.noarch kernel-firmware-radeon-20210208-2.4.noarch kernel-default-optional-5.3.18-47.7.x86_64 kernel-firmware-dpaa2-20210208-2.4.noarch -- You are receiving this mail because: You are the assignee for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1184349 http://bugzilla.opensuse.org/show_bug.cgi?id=1184349#c2 --- Comment #2 from Lubos Kocman <lubos.kocman@suse.com> --- ah here is bunch of errors [ 1073.865411] xhci_hcd 0000:3a:00.0: xHCI host controller not responding, assume dead [ 1073.869806] xhci_hcd 0000:3a:00.0: USB bus 4 deregistered [ 1073.869821] xhci_hcd 0000:3a:00.0: remove, state 4 [ 1073.869823] usb usb3: USB disconnect, device number 1 [ 1073.869938] xhci_hcd 0000:3a:00.0: Host halt failed, -19 [ 1073.869945] xhci_hcd 0000:3a:00.0: Host not accessible, reset failed. [ 1073.870019] xhci_hcd 0000:3a:00.0: USB bus 3 deregistered [ 1073.870154] pcieport 0000:03:01.0: Refused to change power state, currently in D3 [ 1073.870279] pcieport 0000:03:00.0: Refused to change power state, currently in D3 [ 1073.870395] pci_bus 0000:04: busn_res: [bus 04] is released [ 1073.870459] pci_bus 0000:05: busn_res: [bus 05-39] is released [ 1073.870543] pci_bus 0000:3a: busn_res: [bus 3a] is released [ 1073.870760] pci_bus 0000:03: busn_res: [bus 03-3a] is released [ 1074.759734] usb 1-5-port6: cannot reset (err = -71) [ 1074.759907] usb 1-5-port6: cannot reset (err = -71) [ 1074.759962] usb 1-5-port6: cannot reset (err = -71) [ 1074.760127] usb 1-5-port6: cannot reset (err = -71) [ 1074.760183] usb 1-5-port6: cannot reset (err = -71) [ 1074.760185] usb 1-5-port6: Cannot enable. Maybe the USB cable is bad? -- You are receiving this mail because: You are the assignee for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1184349 http://bugzilla.opensuse.org/show_bug.cgi?id=1184349#c3 Takashi Iwai <tiwai@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |tiwai@suse.com --- Comment #3 from Takashi Iwai <tiwai@suse.com> --- Could you retest with the latest kernel in OBS Kernel:SLE15-SP3 repo? It's likely the USB audio bug that has been already fixed in the git repo. -- You are receiving this mail because: You are the assignee for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1184349 http://bugzilla.opensuse.org/show_bug.cgi?id=1184349#c4 --- Comment #4 from Lubos Kocman <lubos.kocman@suse.com> --- Will test during today! Thank you Takashi! -- You are receiving this mail because: You are the assignee for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1184349 http://bugzilla.opensuse.org/show_bug.cgi?id=1184349#c5 Lubos Kocman <lubos.kocman@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |FIXED --- Comment #5 from Lubos Kocman <lubos.kocman@suse.com> --- Updated to 5.3.18-135.g64d6137-default, rebooted I did something like 5 suspend tests and no issue so far. I'm marking issue as resolved. Please make sure that it lands in SLE soon otherwise it's a pretty annoying issue on Workstation/Desktop. Thank you team! -- You are receiving this mail because: You are the assignee for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1184349 http://bugzilla.opensuse.org/show_bug.cgi?id=1184349#c6 Libor Pechacek <lpechacek@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lpechacek@suse.com --- Comment #6 from Libor Pechacek <lpechacek@suse.com> --- (In reply to Lubos Kocman from comment #5)
Please make sure that it lands in SLE soon otherwise it's a pretty annoying issue on Workstation/Desktop.
For the record, the fix, which Takashi mentioned, was merged into SLE15-SP3 on March 18th (commit 15a2a71f1bdc) and will be shipped with the next SLE milestone. -- You are receiving this mail because: You are the assignee for the bug.
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