[Bug 1212779] New: DELL0A78:00 27C6:0D42 Touchpad (gestures) doesn't work properly after resuming from suspend.
https://bugzilla.suse.com/show_bug.cgi?id=1212779 Bug ID: 1212779 Summary: DELL0A78:00 27C6:0D42 Touchpad (gestures) doesn't work properly after resuming from suspend. Classification: openSUSE Product: openSUSE Tumbleweed Version: Current Hardware: 64bit OS: openSUSE Tumbleweed Status: NEW Severity: Major Priority: P5 - None Component: Kernel Assignee: kernel-bugs@opensuse.org Reporter: neupanebishal2001@gmail.com QA Contact: qa-bugs@suse.de Target Milestone: --- Found By: --- Blocker: --- Opensuse Tumbleweed release 6.3.7-1-default Windowing System: Wayland Hardware: Dell Inspiron 5515, ryzen 5 5500U Touchpad Information from hwinfo --mouse 50: PS/2 00.0: 10500 PS/2 Mouse [Created at input.249] Unique ID: AH6Q.rKa1+aijZtE Hardware Class: mouse Model: "DELL0A78:00 27C6:0D42 Touchpad" Vendor: 0x27c6 Device: 0x0d42 "DELL0A78:00 27C6:0D42 Touchpad" Compatible to: int 0x0210 0x0001 Device File: /dev/input/mice (/dev/input/mouse2) Device Files: /dev/input/mice, /dev/input/mouse2, /dev/input/event3, /dev/input/by-path/platform-AMDI0010:03-event-mouse, /dev/input/by-path/platform-AMDI0010:03-mouse Device Number: char 13:63 (char 13:34) Driver Info #0: Buttons: 1 Wheels: 0 XFree86 Protocol: explorerps/2 GPM Protocol: exps2 Config Status: cfg=no, avail=yes, need=no, active=unknown The exact problem: Touchpad gestures don't work at all after resuming from suspend and the pointer is also somewhat laggy. The bug occurs after closing the lid (which is configured to suspend) or suspending from anywhere else. Workaround: The workaround mentioned in https://bbs.archlinux.org/viewtopic.php?id=282440 also works in my case. So, I created a systemd service which executed before and after suspending and saved it under /usr/lib/systemd/system-sleep/make-touchpad-work.sleep The actual script: ------------------------------------------------------------------------------ #!/bin/sh case $1/$2 in pre/*) echo "Going to $2..." # Place your pre-suspend commands here, or `exit 0` if no pre-suspend action required modprobe -r i2c_hid_acpi ;; post/*) echo "Waking up from $2..." # Place your post suspend (resume) commands here, or `exit 0` if no post suspend action required sleep 2 modprobe i2c_hid_acpi ;; esac ------------------------------------------------------------------------------- As much as I understand it's just a workaround for the problem. Posting it here, so that it is addressed properly and get information about the potential errors it may cause (if there are any). And, this merge request was merged on NixOS for dell inspiron-5515 https://github.com/NixOS/nixos-hardware/commit/d7a12fcc071bff59bd0ead589c975... which seems to address the same issue. -- You are receiving this mail because: You are the assignee for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1212779 https://bugzilla.suse.com/show_bug.cgi?id=1212779#c3 --- Comment #3 from user 001 <neupanebishal2001@gmail.com> --- The provided kernel build: kernel-default-6.4.1-1.1.g6fd2851 from the repository https://download.opensuse.org/repositories/home:/tiwai:/bsc1212779/standard/ doesn't solve the problem of touchpad gesture not working after suspend. Tested by adding the provided repository and installing the kernel. The secure boot was already disabled. I removed the scrip placed under /usr/lib/systemd/system-sleep/ and suspended the laptop after booting into the provided patched kernel, and after resuming from suspend, the touchpad gestures didn't work. In the same kernel built, if I again placed the script and resumed from suspend, it functioned normally. I don't know where the logs are supposed to be (I don't see anything noticeable in journalctl). If given proper instructions on collecting logs, it would be happy to provide that too.
Is it a recent regression, or it been so from the beginning? There were a few problems with s2idle on my system (dell 5515 with ryzen 5500U) from the start, which was solved recently. It managed to resume from suspend only on few occasions. But I don't remember having any touchpad issue when it resumed from the suspend.
Also, I had a problem with the ribbon cable of the touchpad which I fixed recently, and on a few occasions the touchpad issue popped up I thought it was a hardware problem. I think the touchpad worked normally even after suspend in between the s2idle issue being solved and hardware issue popping up. How do I know it's not a hardware issue ? The dell diagnostic doesn't detect any errors and the script works every time. -- You are receiving this mail because: You are the assignee for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1212779 https://bugzilla.suse.com/show_bug.cgi?id=1212779#c5 --- Comment #5 from user 001 <neupanebishal2001@gmail.com> ---
Ah, it's only about the gesture, and the device itself keeps somehow working >after the resume?
Yes, the touchpad functions somewhat normally after the resume. The pointer is slow (it's like acceleration being disabled) and sometimes the clicks don't perform as expected but the touchpad is detected (I don't know if it's detected as a touchpad or some other legacy mouse).
In anyway, I'm rebuilding another test kernel in OBS home:tiwai:bsc1212779-2 >repo. Could you check it later once after the build finishes? Sure -- You are receiving this mail because: You are the assignee for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1212779 https://bugzilla.suse.com/show_bug.cgi?id=1212779#c6 --- Comment #6 from user 001 <neupanebishal2001@gmail.com> --- Created attachment 868121 --> https://bugzilla.suse.com/attachment.cgi?id=868121&action=edit The dmesg before suspending. -- You are receiving this mail because: You are the assignee for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1212779 https://bugzilla.suse.com/show_bug.cgi?id=1212779#c7 --- Comment #7 from user 001 <neupanebishal2001@gmail.com> --- Created attachment 868122 --> https://bugzilla.suse.com/attachment.cgi?id=868122&action=edit Dmesg after suspending (after resume). -- You are receiving this mail because: You are the assignee for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1212779 https://bugzilla.suse.com/show_bug.cgi?id=1212779#c8 --- Comment #8 from user 001 <neupanebishal2001@gmail.com> --- The kernel build from https://download.opensuse.org/repositories/home:/tiwai:/bsc1212779-2/standar... version 6.4.1-1.1.g29059d3 didn't solve the touchpad gesture bug. the dmesg and journalctl log are attached, the journalctl log should cover the installation of the default kernel and the kernel from given repo (patched one). -- You are receiving this mail because: You are the assignee for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1212779 https://bugzilla.suse.com/show_bug.cgi?id=1212779#c9 --- Comment #9 from user 001 <neupanebishal2001@gmail.com> --- Created attachment 868124 --> https://bugzilla.suse.com/attachment.cgi?id=868124&action=edit Log coverying installation of the default and patched kernel. -- You are receiving this mail because: You are the assignee for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1212779 user 001 <neupanebishal2001@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #868121|0 |1 is obsolete| | -- You are receiving this mail because: You are the assignee for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1212779 https://bugzilla.suse.com/show_bug.cgi?id=1212779#c11 --- Comment #11 from user 001 <neupanebishal2001@gmail.com> --- Okay, got it. I will report after properly learning about the reporting convention and getting the related logs (if I can get any). -- You are receiving this mail because: You are the assignee for the bug.
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