[Bug 1195813] New: Cannot connect any USB device ("max number of devices this xHCI host supports is 32")
http://bugzilla.opensuse.org/show_bug.cgi?id=1195813 Bug ID: 1195813 Summary: Cannot connect any USB device ("max number of devices this xHCI host supports is 32") Classification: openSUSE Product: openSUSE Distribution Version: Leap 42.3 Hardware: Other OS: Other Status: NEW Severity: Major Priority: P5 - None Component: Kernel Assignee: kernel-bugs@opensuse.org Reporter: Ulrich.Windl@rz.uni-regensburg.de QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- I was testing two different USB devices (actually SDHC/SDXC cards connected via card reader as sdf, all on same USB port). When I wanted to connect a plain USB stick, it was found, but I was unable to access it. From that moment on no USB device could be connected to any USB port! Some details from the syslog (kernel is 5.3.18-150300.59.46-preempt): (16GB card) Feb 10 22:32:47 pc7.site kernel: usb 4-4: new SuperSpeed Gen 1 USB device number 2 using xhci_hcd Feb 10 22:32:47 pc7.site kernel: usb 4-4: New USB device found, idVendor=0781, idProduct=cfd2, bcdDevice= 0.06 Feb 10 22:32:47 pc7.site kernel: usb 4-4: New USB device strings: Mfr=3, Product=4, SerialNumber=2 Feb 10 22:32:47 pc7.site kernel: usb 4-4: Product: SDDR-399 Feb 10 22:32:47 pc7.site kernel: usb 4-4: Manufacturer: SanDisk Feb 10 22:32:47 pc7.site kernel: usb 4-4: SerialNumber: 012345678900 Feb 10 22:32:47 pc7.site kernel: usb-storage 4-4:1.0: USB Mass Storage device detected Feb 10 22:32:47 pc7.site kernel: scsi host6: usb-storage 4-4:1.0 eb 10 22:32:48 pc7.site kernel: scsi 6:0:0:0: Direct-Access SanDisk SDDR-399 HI06 PQ: 0 ANSI: 6 Feb 10 22:32:48 pc7.site kernel: sd 6:0:0:0: Attached scsi generic sg5 type 0 Feb 10 22:32:48 pc7.site kernel: sd 6:0:0:0: [sdf] 31116288 512-byte logical blocks: (15.9 GB/14.8 GiB) Feb 10 22:32:48 pc7.site kernel: sd 6:0:0:0: [sdf] Write Protect is off Feb 10 22:32:48 pc7.site kernel: sd 6:0:0:0: [sdf] Mode Sense: 21 00 00 00 Feb 10 22:32:48 pc7.site kernel: sd 6:0:0:0: [sdf] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA Feb 10 22:32:48 pc7.site kernel: sdf: sdf1 Feb 10 22:32:48 pc7.site kernel: sd 6:0:0:0: [sdf] Attached SCSI removable disk (When removing the card from the reader, the kernel did not notice it) (64GB card) Feb 10 22:45:56 pc7.site kernel: sd 6:0:0:0: [sdf] 121536512 512-byte logical blocks: (62.2 GB/58.0 GiB) Feb 10 22:45:56 pc7.site kernel: sdf: sdf1 (eject disk) Feb 10 23:04:48 pc7.site kernel: sdf: detected capacity change from 62226694144 to 0 Feb 10 23:04:55 pc7.site kernel: usb 4-4: USB disconnect, device number 2 (insert USB stick) eb 10 23:04:55 pc7.site kernel: usb 4-4: USB disconnect, device number 2 Feb 10 23:13:00 pc7.site kernel: usb 4-4: new SuperSpeed Gen 1 USB device number 3 using xhci_hcd Feb 10 23:13:00 pc7.site kernel: usb 4-4: New USB device found, idVendor=18a5, idProduct=0252, bcdDevice=11.00 Feb 10 23:13:00 pc7.site kernel: usb 4-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Feb 10 23:13:00 pc7.site kernel: usb 4-4: Product: STORE N GO Feb 10 23:13:00 pc7.site kernel: usb 4-4: Manufacturer: Verbatim Feb 10 23:13:00 pc7.site kernel: usb 4-4: SerialNumber: 1234567890123456 Feb 10 23:13:00 pc7.site kernel: usb-storage 4-4:1.0: USB Mass Storage device detected Feb 10 23:13:00 pc7.site kernel: scsi host6: usb-storage 4-4:1.0 Feb 10 23:13:02 pc7.site kernel: scsi 6:0:0:0: Direct-Access Verbatim STORE N GO 1100 PQ: 0 ANSI: 6 Feb 10 23:13:02 pc7.site kernel: scsi 6:0:0:0: alua: supports implicit and explicit TPGS Feb 10 23:13:02 pc7.site kernel: scsi 6:0:0:0: alua: No target port descriptors found Feb 10 23:13:02 pc7.site kernel: sd 6:0:0:0: Attached scsi generic sg5 type 0 Feb 10 23:13:02 pc7.site kernel: sd 6:0:0:0: [sdf] 123750400 512-byte logical blocks: (63.4 GB/59.0 GiB) Feb 10 23:13:02 pc7.site kernel: sd 6:0:0:0: [sdf] Write Protect is off Feb 10 23:13:02 pc7.site kernel: sd 6:0:0:0: [sdf] Mode Sense: 43 00 00 00 Feb 10 23:13:02 pc7.site kernel: sd 6:0:0:0: [sdf] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA Feb 10 23:13:02 pc7.site kernel: sdf: sdf1 sdf2 Feb 10 23:13:02 pc7.site kernel: sd 6:0:0:0: [sdf] Attached SCSI removable disk Feb 10 23:13:37 pc7.site kernel: usb 4-4: Disable of device-initiated U1 failed. Feb 10 23:13:42 pc7.site kernel: usb 4-4: Disable of device-initiated U2 failed. eb 10 23:13:47 pc7.site kernel: xhci_hcd 0000:00:14.0: ERROR mismatched command completion event Feb 10 23:13:47 pc7.site kernel: xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command Feb 10 23:13:50 pc7.site kernel: xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command Feb 10 23:13:50 pc7.site kernel: usb 4-4: device not accepting address 3, error -62 Feb 10 23:14:00 pc7.site kernel: xhci_hcd 0000:00:14.0: Command completion event does not match command Feb 10 23:14:00 pc7.site kernel: xhci_hcd 0000:00:14.0: ERROR mismatched command completion event Feb 10 23:14:02 pc7.site kernel: xhci_hcd 0000:00:14.0: Timeout while waiting for stop endpoint command Feb 10 23:14:02 pc7.site systemd-udevd[1202]: sdf: Worker [7736] processing SEQNUM=5195 is taking a long time (command to access device hangs) (try re-plug) Feb 10 23:14:37 pc7.site kernel: xhci_hcd 0000:00:14.0: ERROR mismatched command completion event Feb 10 23:14:39 pc7.site kernel: xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command Feb 10 23:14:40 pc7.site kernel: usb 4-4: device not accepting address 3, error -62 Feb 10 23:14:45 pc7.site kernel: xhci_hcd 0000:00:14.0: ERROR mismatched command completion event Feb 10 23:14:50 pc7.site kernel: xhci_hcd 0000:00:14.0: ERROR mismatched command completion event Feb 10 23:14:52 pc7.site kernel: xhci_hcd 0000:00:14.0: Timeout while waiting for stop endpoint command Feb 10 23:14:56 pc7.site kernel: usb usb4-port4: Cannot enable. Maybe the USB cable is bad? Feb 10 23:15:00 pc7.site kernel: usb usb4-port4: Cannot enable. Maybe the USB cable is bad? Feb 10 23:15:00 pc7.site kernel: usb 4-4: USB disconnect, device number 3 Feb 10 23:15:00 pc7.site kernel: sd 6:0:0:0: [sdf] tag#0 FAILED Result: hostbyte=DID_TIME_OUT driverbyte=DRIVER_OK Feb 10 23:15:00 pc7.site kernel: sd 6:0:0:0: [sdf] tag#0 CDB: Read(10) 28 00 07 60 47 fc 00 00 01 00 Feb 10 23:15:00 pc7.site kernel: blk_update_request: I/O error, dev sdf, sector 123750396 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0 Feb 10 23:15:00 pc7.site kernel: sd 6:0:0:0: tag#0 timing out command, waited 60s Feb 10 23:15:00 pc7.site kernel: blk_update_request: I/O error, dev sdf, sector 123750392 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0 Feb 10 23:15:00 pc7.site kernel: Buffer I/O error on dev sdf, logical block 15468799, async page read eb 10 23:15:00 pc7.site multipath[7833]: sysfs_is_multipathed: error scanning /sys/block/sdf/holders Feb 10 23:15:06 pc7.site kernel: xhci_hcd 0000:00:14.0: ERROR mismatched command completion event Feb 10 23:15:11 pc7.site kernel: xhci_hcd 0000:00:14.0: ERROR mismatched command completion event Feb 10 23:15:13 pc7.site kernel: xhci_hcd 0000:00:14.0: Unsuccessful disable slot 11 command, status 25 Feb 10 23:15:18 pc7.site kernel: xhci_hcd 0000:00:14.0: ERROR mismatched command completion event Feb 10 23:15:23 pc7.site kernel: xhci_hcd 0000:00:14.0: ERROR mismatched command completion event Feb 10 23:15:25 pc7.site kernel: xhci_hcd 0000:00:14.0: Error while assigning device slot ID Feb 10 23:15:25 pc7.site kernel: xhci_hcd 0000:00:14.0: Max number of devices this xHCI host supports is 32. Feb 10 23:15:25 pc7.site kernel: usb usb4-port4: couldn't allocate usb_device Feb 10 23:17:45 pc7.site kernel: xhci_hcd 0000:00:14.0: ERROR mismatched command completion event Feb 10 23:17:50 pc7.site kernel: xhci_hcd 0000:00:14.0: ERROR mismatched command completion event (and so on) Hardware: # lspci |grep USB 00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05) 00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05) 00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 05) Devices connected (since boot): # lsusb Bus 003 Device 002: ID 8087:8000 Intel Corp. Integrated Rate Matching Hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Integrated Rate Matching Hub Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 002 Device 010: ID 085c:0300 ColorVision, Inc. Spyder 3 Bus 002 Device 004: ID 06a3:0006 Saitek PLC Cyborg Gold Joystick Bus 002 Device 009: ID 0781:5583 SanDisk Corp. Ultra Fit Bus 002 Device 007: ID 062a:7223 MosArt Semiconductor Corp. Full-Speed Mouse Bus 002 Device 008: ID 056d:0002 EIZO Corp. HID Monitor Controls Bus 002 Device 006: ID 0409:005a NEC Corp. HighSpeed Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub I suspect the problem has something to do with these messages: usb 4-4: Disable of device-initiated U1 failed. usb 4-4: Disable of device-initiated U2 failed. I had been using the USB stick on the same hardware before, and I had been using it with the same kernel on a different hardware, too. When I tried "hwinfo --usb", the command first hung, then killed my USB mouse (it does not move any more now, and the mouse LED indicates that it has no power any more). -- You are receiving this mail because: You are the assignee for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1195813 Ulrich Windl <Ulrich.Windl@rz.uni-regensburg.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Version|Leap 42.3 |Leap 15.3 -- You are receiving this mail because: You are the assignee for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1195813 http://bugzilla.opensuse.org/show_bug.cgi?id=1195813#c2 --- Comment #2 from Ulrich Windl <Ulrich.Windl@rz.uni-regensburg.de> --- (In reply to Takashi Iwai from comment #1)
Is the problem reproduced after the clean reboot? If it's a regression, we may try to find out the culprit change, but it can be fixed only if the issue is reproducible.
Unfortunately the problem was repeatable. Even more: This time the kernel paniced. Unfortunately I don't have the panic message; I just noted everything frozen and the keyboard LEDs blinking. The sequence was: 1) Connect an card reader with card to USB, then remove the card from the reader (Linux does not notice). 2) Insert another card into the reader (Linux notices), then eject the card and remove the reader then. 3) Connect USB stick to the same port and try blkid on it. The command takes very long. The PC freezes. 4) unplug and re-plug the stick (1: Connect UHS-II SD USB 3.1 reader with SDXC card) Feb 12 00:39:31 pc7 kernel: usb 4-4: new SuperSpeed Gen 1 USB device number 2 using xhci_hcd Feb 12 00:39:31 pc7 kernel: usb 4-4: New USB device found, idVendor=0781, idProduct=cfd2, bcdDevice= 0.06 Feb 12 00:39:31 pc7 kernel: usb 4-4: New USB device strings: Mfr=3, Product=4, SerialNumber=2 Feb 12 00:39:31 pc7 kernel: usb 4-4: Product: SDDR-399 Feb 12 00:39:31 pc7 kernel: usb 4-4: Manufacturer: SanDisk Feb 12 00:39:31 pc7 kernel: usb 4-4: SerialNumber: 012345678900 Feb 12 00:39:31 pc7 kernel: usb-storage 4-4:1.0: USB Mass Storage device detected Feb 12 00:39:31 pc7 kernel: scsi host7: usb-storage 4-4:1.0 Feb 12 00:39:32 pc7 kernel: sd 7:0:0:0: Attached scsi generic sg6 type 0 Feb 12 00:39:33 pc7 kernel: sd 7:0:0:0: [sdf] 121536512 512-byte logical blocks: (62.2 GB/58.0 GiB) Feb 12 00:39:33 pc7 kernel: sd 7:0:0:0: [sdf] Write Protect is off Feb 12 00:39:33 pc7 kernel: sd 7:0:0:0: [sdf] Mode Sense: 21 00 00 00 Feb 12 00:39:33 pc7 kernel: sd 7:0:0:0: [sdf] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA Feb 12 00:39:33 pc7 kernel: sdf: sdf1 Feb 12 00:39:33 pc7 kernel: sd 7:0:0:0: [sdf] Attached SCSI removable disk (remove SDXC card, insert SDHC card) Feb 12 00:42:07 pc7 kernel: sd 7:0:0:0: [sdf] 31116288 512-byte logical blocks: (15.9 GB/14.8 GiB) Feb 12 00:42:07 pc7 kernel: sdf: sdf1 (eject card with reader) Feb 12 00:42:56 pc7 kernel: sdf: detected capacity change from 15931539456 to 0 Feb 12 00:43:04 pc7 kernel: usb 4-4: USB disconnect, device number 2 (Plug in USB stick and try to read from block device /dev/sdf) Feb 12 00:43:58 pc7 kernel: usb 4-4: new SuperSpeed Gen 1 USB device number 3 using xhci_hcd Feb 12 00:43:58 pc7 kernel: usb 4-4: New USB device found, idVendor=18a5, idProduct=0252, bcdDevice=11.00 Feb 12 00:43:58 pc7 kernel: usb 4-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Feb 12 00:43:58 pc7 kernel: usb 4-4: Product: STORE N GO Feb 12 00:43:58 pc7 kernel: usb 4-4: Manufacturer: Verbatim Feb 12 00:43:58 pc7 kernel: usb 4-4: SerialNumber: 1234567890123456 Feb 12 00:43:58 pc7 kernel: usb-storage 4-4:1.0: USB Mass Storage device detected Feb 12 00:43:58 pc7 kernel: scsi host7: usb-storage 4-4:1.0 Feb 12 00:43:59 pc7 kernel: scsi 7:0:0:0: Direct-Access Verbatim STORE N GO 1100 PQ: 0 ANSI: 6 Feb 12 00:43:59 pc7 kernel: scsi 7:0:0:0: alua: supports implicit and explicit TPGS Feb 12 00:43:59 pc7 kernel: scsi 7:0:0:0: alua: No target port descriptors found Feb 12 00:43:59 pc7 kernel: sd 7:0:0:0: Attached scsi generic sg6 type 0 Feb 12 00:43:59 pc7 kernel: sd 7:0:0:0: [sdf] 123750400 512-byte logical blocks: (63.4 GB/59.0 GiB) Feb 12 00:43:59 pc7 kernel: sd 7:0:0:0: [sdf] Write Protect is off Feb 12 00:43:59 pc7 kernel: sd 7:0:0:0: [sdf] Mode Sense: 43 00 00 00 Feb 12 00:43:59 pc7 kernel: sd 7:0:0:0: [sdf] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA Feb 12 00:43:59 pc7 kernel: sdf: sdf1 sdf2 Feb 12 00:43:59 pc7 kernel: sd 7:0:0:0: [sdf] Attached SCSI removable disk Feb 12 00:44:35 pc7 kernel: usb 4-4: Disable of device-initiated U1 failed. Feb 12 00:44:40 pc7 kernel: usb 4-4: Disable of device-initiated U2 failed. Feb 12 00:44:45 pc7 kernel: xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command Feb 12 00:44:51 pc7 kernel: xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command Feb 12 00:44:51 pc7 kernel: usb 4-4: device not accepting address 3, error -62 Feb 12 00:44:51 pc7 kernel: usb 4-4: Device not responding to setup address. Feb 12 00:44:51 pc7 kernel: usb 4-4: Device not responding to setup address. Feb 12 00:44:52 pc7 kernel: usb 4-4: device not accepting address 3, error -71 Feb 12 00:44:52 pc7 kernel: usb 4-4: Device not responding to setup address. Feb 12 00:44:52 pc7 kernel: usb 4-4: Device not responding to setup address. Feb 12 00:44:52 pc7 kernel: usb 4-4: device not accepting address 3, error -71 Feb 12 00:44:53 pc7 kernel: usb 4-4: Device not responding to setup address. Feb 12 00:44:53 pc7 kernel: usb 4-4: Device not responding to setup address. Feb 12 00:44:53 pc7 kernel: usb 4-4: device not accepting address 3, error -71 Feb 12 00:44:53 pc7 kernel: usb 4-4: USB disconnect, device number 3 Feb 12 00:44:53 pc7 kernel: sd 7:0:0:0: [sdf] tag#0 FAILED Result: hostbyte=DID_TIME_OUT driverbyte=DRIVER_OK Feb 12 00:44:53 pc7 kernel: sd 7:0:0:0: [sdf] tag#0 CDB: Read(10) 28 00 07 60 47 fc 00 00 01 00 Feb 12 00:44:53 pc7 kernel: blk_update_request: I/O error, dev sdf, sector 123750396 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0 Feb 12 00:44:53 pc7 kernel: blk_update_request: I/O error, dev sdf, sector 123750392 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0 Feb 12 00:44:53 pc7 kernel: Buffer I/O error on dev sdf, logical block 15468799, async page read (aborted read command, unplug stick, the replug it) Feb 12 00:44:53 pc7 kernel: usb 4-4: Device not responding to setup address. Feb 12 00:44:53 pc7 kernel: usb 4-4: Device not responding to setup address. Feb 12 00:44:54 pc7 kernel: usb 4-4: device not accepting address 4, error -71 Feb 12 00:44:54 pc7 kernel: usb 4-4: Device not responding to setup address. Feb 12 00:44:54 pc7 kernel: usb 4-4: Device not responding to setup address. Feb 12 00:44:54 pc7 kernel: usb 4-4: device not accepting address 5, error -71 Feb 12 00:44:54 pc7 kernel: usb usb4-port4: attempt power cycle Feb 12 00:44:55 pc7 kernel: usb 4-4: Device not responding to setup address. Feb 12 00:44:55 pc7 kernel: usb 4-4: Device not responding to setup address. Feb 12 00:44:56 pc7 kernel: usb 4-4: device not accepting address 6, error -71 Feb 12 00:44:56 pc7 kernel: usb 4-4: Device not responding to setup address. Feb 12 00:44:56 pc7 kernel: usb 4-4: Device not responding to setup address. Feb 12 00:44:56 pc7 kernel: usb 4-4: device not accepting address 7, error -71 Feb 12 00:44:56 pc7 kernel: usb usb4-port4: unable to enumerate USB device Feb 12 00:45:25 pc7 kernel: usb 4-4: new SuperSpeed Gen 1 USB device number 8 using xhci_hcd Feb 12 00:45:25 pc7 kernel: usb 4-4: New USB device found, idVendor=18a5, idProduct=0252, bcdDevice=11.00 Feb 12 00:45:25 pc7 kernel: usb 4-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Feb 12 00:45:25 pc7 kernel: usb 4-4: Product: STORE N GO Feb 12 00:45:25 pc7 kernel: usb 4-4: Manufacturer: Verbatim Feb 12 00:45:25 pc7 kernel: usb 4-4: SerialNumber: 1234567890123456 Feb 12 00:45:25 pc7 kernel: usb-storage 4-4:1.0: USB Mass Storage device detected Feb 12 00:45:25 pc7 kernel: scsi host7: usb-storage 4-4:1.0 Feb 12 00:45:26 pc7 kernel: scsi 7:0:0:0: Direct-Access Verbatim STORE N GO 1100 PQ: 0 ANSI: 6 Feb 12 00:45:26 pc7 kernel: scsi 7:0:0:0: alua: supports implicit and explicit TPGS Feb 12 00:45:26 pc7 kernel: scsi 7:0:0:0: alua: No target port descriptors found Feb 12 00:45:26 pc7 kernel: sd 7:0:0:0: Attached scsi generic sg6 type 0 Feb 12 00:45:26 pc7 kernel: sd 7:0:0:0: [sdf] 123750400 512-byte logical blocks: (63.4 GB/59.0 GiB) Feb 12 00:45:26 pc7 kernel: sd 7:0:0:0: [sdf] Write Protect is off Feb 12 00:45:26 pc7 kernel: sd 7:0:0:0: [sdf] Mode Sense: 43 00 00 00 Feb 12 00:45:26 pc7 kernel: sd 7:0:0:0: [sdf] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA Feb 12 00:45:26 pc7 kernel: sdf: sdf1 sdf2 Feb 12 00:45:26 pc7 kernel: sd 7:0:0:0: [sdf] Attached SCSI removable disk (that was the last message logged) -- You are receiving this mail because: You are the assignee for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1195813 http://bugzilla.opensuse.org/show_bug.cgi?id=1195813#c3 --- Comment #3 from Ulrich Windl <Ulrich.Windl@rz.uni-regensburg.de> --- If I just plug and replug the USB stick, it does not work, but I can still use other devices on the same port. Connecting the stick to an USB 2 port, it worked after the second attempt. Feb 12 01:39:11 pc7.site kernel: debugfs: Directory '12' with parent 'devices' already present! Feb 12 01:39:11 pc7.site kernel: usb 2-10.2: new high-speed USB device number 11 using xhci_hcd Feb 12 01:39:11 pc7.site kernel: usb 2-10.2: device descriptor read/64, error -71 Feb 12 01:39:11 pc7.site kernel: usb 2-10.2: device descriptor read/64, error -71 Feb 12 01:39:11 pc7.site kernel: debugfs: Directory '13' with parent 'devices' already present! Feb 12 01:39:11 pc7.site kernel: usb 2-10.2: new high-speed USB device number 12 using xhci_hcd Feb 12 01:39:11 pc7.site kernel: usb 2-10.2: device descriptor read/64, error -71 Feb 12 01:39:11 pc7.site kernel: usb 2-10.2: device descriptor read/64, error -71 Feb 12 01:39:12 pc7.site kernel: usb 2-10-port2: attempt power cycle Feb 12 01:39:12 pc7.site kernel: debugfs: Directory '14' with parent 'devices' already present! Feb 12 01:39:12 pc7.site kernel: usb 2-10.2: new high-speed USB device number 13 using xhci_hcd Feb 12 01:39:12 pc7.site kernel: usb 2-10.2: New USB device found, idVendor=18a5, idProduct=0252, bcdDevice=11.00 Feb 12 01:39:12 pc7.site kernel: usb 2-10.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Feb 12 01:39:12 pc7.site kernel: usb 2-10.2: Product: STORE N GO Feb 12 01:39:12 pc7.site kernel: usb 2-10.2: Manufacturer: Verbatim Feb 12 01:39:12 pc7.site kernel: usb 2-10.2: SerialNumber: 190306EBBY34BXQS Feb 12 01:39:12 pc7.site kernel: usb-storage 2-10.2:1.0: USB Mass Storage device detected Feb 12 01:39:12 pc7.site kernel: scsi host7: usb-storage 2-10.2:1.0 Feb 12 01:39:14 pc7.site kernel: scsi 7:0:0:0: Direct-Access Verbatim STORE N GO 1100 PQ: 0 ANSI: 6 Feb 12 01:39:14 pc7.site kernel: scsi 7:0:0:0: alua: supports implicit and explicit TPGS Feb 12 01:39:14 pc7.site kernel: scsi 7:0:0:0: alua: No target port descriptors found Feb 12 01:39:14 pc7.site kernel: sd 7:0:0:0: Attached scsi generic sg6 type 0 Feb 12 01:39:14 pc7.site kernel: sd 7:0:0:0: [sdf] 123750400 512-byte logical blocks: (63.4 GB/59.0 GiB) Feb 12 01:39:14 pc7.site kernel: sd 7:0:0:0: [sdf] Write Protect is off Feb 12 01:39:14 pc7.site kernel: sd 7:0:0:0: [sdf] Mode Sense: 43 00 00 00 Feb 12 01:39:14 pc7.site kernel: sd 7:0:0:0: [sdf] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA Feb 12 01:39:14 pc7.site kernel: sdf: sdf1 sdf2 Feb 12 01:39:14 pc7.site kernel: sd 7:0:0:0: [sdf] Attached SCSI removable disk -- You are receiving this mail because: You are the assignee for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1195813 http://bugzilla.opensuse.org/show_bug.cgi?id=1195813#c4 Takashi Iwai <tiwai@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |Ulrich.Windl@rz.uni-regensb | |urg.de Flags| |needinfo?(Ulrich.Windl@rz.u | |ni-regensburg.de) --- Comment #4 from Takashi Iwai <tiwai@suse.com> --- OK, and the problem is gone when you boot with the previous kernel? That is, please try to narrow down the regression range. Once when you get the working and broken kernels, please give the full dmesg outputs (use attachments) as well as hwinfo. -- You are receiving this mail because: You are the assignee for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1195813 http://bugzilla.opensuse.org/show_bug.cgi?id=1195813#c5 --- Comment #5 from Takashi Iwai <tiwai@suse.com> --- Last but not least, try the latest kernel in OBS Kernel:SLE15-SP3 repo, too. -- You are receiving this mail because: You are the assignee for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1195813 http://bugzilla.opensuse.org/show_bug.cgi?id=1195813#c6 --- Comment #6 from Ulrich Windl <Ulrich.Windl@rz.uni-regensburg.de> --- (In reply to Takashi Iwai from comment #4)
OK, and the problem is gone when you boot with the previous kernel? That is, please try to narrow down the regression range.
Haven't tried yet. However I tried the current Tails live system (Debian-based, Kernel 5.10.0-11-amd64): The symptoms are similar, but it seems other USB devices are not affected: (eject reader and card, connect stick) Feb 12 17:53:55 amnesia kernel: usb 4-4: new SuperSpeed Gen 1 USB device number 4 using xhci_hcd Feb 12 17:53:55 amnesia kernel: usb 4-4: New USB device found, idVendor=18a5, idProduct=0252, bcdDevice=11.00 Feb 12 17:53:55 amnesia kernel: usb 4-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Feb 12 17:53:55 amnesia kernel: usb 4-4: Product: STORE N GO Feb 12 17:53:55 amnesia kernel: usb 4-4: Manufacturer: Verbatim Feb 12 17:53:55 amnesia kernel: usb 4-4: SerialNumber: 1234567890123456 Feb 12 17:53:55 amnesia kernel: usb-storage 4-4:1.0: USB Mass Storage device detected Feb 12 17:53:55 amnesia kernel: scsi host8: usb-storage 4-4:1.0 Feb 12 17:53:56 amnesia kernel: scsi 8:0:0:0: Direct-Access Verbatim STORE N GO 1100 PQ: 0 ANSI: 6 Feb 12 17:53:56 amnesia kernel: sd 8:0:0:0: Attached scsi generic sg7 type 0 Feb 12 17:53:56 amnesia kernel: sd 8:0:0:0: [sdg] 123750400 512-byte logical blocks: (63.4 GB/59.0 GiB) Feb 12 17:53:56 amnesia kernel: sd 8:0:0:0: [sdg] Write Protect is off Feb 12 17:53:56 amnesia kernel: sd 8:0:0:0: [sdg] Mode Sense: 43 00 00 00 Feb 12 17:53:56 amnesia kernel: sd 8:0:0:0: [sdg] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA Feb 12 17:53:56 amnesia kernel: sdg: sdg1 sdg2 Feb 12 17:53:56 amnesia kernel: sd 8:0:0:0: [sdg] Attached SCSI removable disk Feb 12 17:54:32 amnesia kernel: usb 4-4: Disable of device-initiated U1 failed. Feb 12 17:54:37 amnesia kernel: usb 4-4: Disable of device-initiated U2 failed. Feb 12 17:54:43 amnesia kernel: xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command Feb 12 17:54:48 amnesia kernel: xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command Feb 12 17:54:48 amnesia kernel: usb 4-4: device not accepting address 4, error -62 Feb 12 17:54:48 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:54:49 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:54:49 amnesia kernel: usb 4-4: device not accepting address 4, error -71 Feb 12 17:54:49 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:54:49 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:54:49 amnesia kernel: usb 4-4: device not accepting address 4, error -71 Feb 12 17:54:50 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:54:50 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:54:50 amnesia kernel: usb 4-4: device not accepting address 4, error -71 Feb 12 17:54:50 amnesia kernel: usb 4-4: USB disconnect, device number 4 Feb 12 17:54:50 amnesia kernel: sd 8:0:0:0: [sdg] tag#0 FAILED Result: hostbyte=DID_TIME_OUT driverbyte=DRIVER_OK cmd_age=53s Feb 12 17:54:50 amnesia kernel: sd 8:0:0:0: [sdg] tag#0 CDB: Read(10) 28 00 07 60 47 fc 00 00 01 00 Feb 12 17:54:50 amnesia kernel: blk_update_request: I/O error, dev sdg, sector 123750396 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0 Feb 12 17:54:50 amnesia kernel: blk_update_request: I/O error, dev sdg, sector 123750392 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0 Feb 12 17:54:50 amnesia kernel: Buffer I/O error on dev sdg, logical block 15468799, async page read Feb 12 17:54:50 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:54:50 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:54:51 amnesia kernel: usb 4-4: device not accepting address 5, error -71 Feb 12 17:54:51 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:54:51 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:54:51 amnesia kernel: usb 4-4: device not accepting address 6, error -71 Feb 12 17:54:51 amnesia kernel: usb usb4-port4: attempt power cycle Feb 12 17:54:52 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:54:52 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:54:53 amnesia kernel: usb 4-4: device not accepting address 7, error -71 Feb 12 17:54:53 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:54:53 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:54:53 amnesia kernel: usb 4-4: device not accepting address 8, error -71 Feb 12 17:54:53 amnesia kernel: usb usb4-port4: unable to enumerate USB device (re-plug stick) Feb 12 17:55:35 amnesia kernel: usb 4-4: new SuperSpeed Gen 1 USB device number 9 using xhci_hcd Feb 12 17:55:35 amnesia kernel: usb 4-4: New USB device found, idVendor=18a5, idProduct=0252, bcdDevice=11.00 Feb 12 17:55:35 amnesia kernel: usb 4-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 Feb 12 17:55:35 amnesia kernel: usb 4-4: Product: STORE N GO Feb 12 17:55:35 amnesia kernel: usb 4-4: Manufacturer: Verbatim Feb 12 17:55:35 amnesia kernel: usb 4-4: SerialNumber: 1234567890123456 Feb 12 17:55:35 amnesia kernel: usb-storage 4-4:1.0: USB Mass Storage device detected Feb 12 17:55:35 amnesia kernel: scsi host8: usb-storage 4-4:1.0 Feb 12 17:55:36 amnesia kernel: scsi 8:0:0:0: Direct-Access Verbatim STORE N GO 1100 PQ: 0 ANSI: 6 Feb 12 17:55:36 amnesia kernel: sd 8:0:0:0: Attached scsi generic sg7 type 0 Feb 12 17:55:36 amnesia kernel: sd 8:0:0:0: [sdg] 123750400 512-byte logical blocks: (63.4 GB/59.0 GiB) Feb 12 17:55:36 amnesia kernel: sd 8:0:0:0: [sdg] Write Protect is off Feb 12 17:55:36 amnesia kernel: sd 8:0:0:0: [sdg] Mode Sense: 43 00 00 00 Feb 12 17:55:36 amnesia kernel: sd 8:0:0:0: [sdg] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA Feb 12 17:55:36 amnesia kernel: sdg: sdg1 sdg2 Feb 12 17:55:36 amnesia kernel: sd 8:0:0:0: [sdg] Attached SCSI removable disk Feb 12 17:56:12 amnesia kernel: usb 4-4: Disable of device-initiated U1 failed. Feb 12 17:56:18 amnesia kernel: usb 4-4: Disable of device-initiated U2 failed. Feb 12 17:56:23 amnesia kernel: xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command Feb 12 17:56:28 amnesia kernel: xhci_hcd 0000:00:14.0: Timeout while waiting for setup device command Feb 12 17:56:28 amnesia kernel: usb 4-4: device not accepting address 9, error -62 Feb 12 17:56:29 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:56:29 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:56:29 amnesia kernel: usb 4-4: device not accepting address 9, error -71 Feb 12 17:56:29 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:56:30 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:56:30 amnesia kernel: usb 4-4: device not accepting address 9, error -71 Feb 12 17:56:30 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:56:30 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:56:30 amnesia kernel: usb 4-4: device not accepting address 9, error -71 Feb 12 17:56:30 amnesia kernel: usb 4-4: USB disconnect, device number 9 Feb 12 17:56:30 amnesia kernel: sd 8:0:0:0: [sdg] tag#0 FAILED Result: hostbyte=DID_TIME_OUT driverbyte=DRIVER_OK cmd_age=53s Feb 12 17:56:30 amnesia kernel: sd 8:0:0:0: [sdg] tag#0 CDB: Read(10) 28 00 07 60 47 fc 00 00 01 00 Feb 12 17:56:30 amnesia kernel: blk_update_request: I/O error, dev sdg, sector 123750396 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0 Feb 12 17:56:30 amnesia kernel: blk_update_request: I/O error, dev sdg, sector 123750392 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0 Feb 12 17:56:30 amnesia kernel: Buffer I/O error on dev sdg, logical block 15468799, async page read Feb 12 17:56:31 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:56:31 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:56:31 amnesia kernel: usb 4-4: device not accepting address 10, error -71 Feb 12 17:56:31 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:56:31 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:56:32 amnesia kernel: usb 4-4: device not accepting address 11, error -71 Feb 12 17:56:32 amnesia kernel: usb usb4-port4: attempt power cycle Feb 12 17:56:33 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:56:33 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:56:33 amnesia kernel: usb 4-4: device not accepting address 12, error -71 Feb 12 17:56:33 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:56:33 amnesia kernel: usb 4-4: Device not responding to setup address. Feb 12 17:56:34 amnesia kernel: usb 4-4: device not accepting address 13, error -71 Feb 12 17:56:34 amnesia kernel: usb usb4-port4: unable to enumerate USB device Here are USB details for the USB stick: # lsusb -s4:2 -v Bus 004 Device 002: ID 18a5:0252 Verbatim, Ltd Device Descriptor: bLength 18 bDescriptorType 1 bcdUSB 3.20 bDeviceClass 0 bDeviceSubClass 0 bDeviceProtocol 0 bMaxPacketSize0 9 idVendor 0x18a5 Verbatim, Ltd idProduct 0x0252 bcdDevice 1.10 iManufacturer 1 Verbatim iProduct 2 STORE N GO iSerial 3 0123456789012345 bNumConfigurations 1 Configuration Descriptor: bLength 9 bDescriptorType 2 wTotalLength 0x002c bNumInterfaces 1 bConfigurationValue 1 iConfiguration 0 bmAttributes 0x80 (Bus Powered) MaxPower 504mA Interface Descriptor: bLength 9 bDescriptorType 4 bInterfaceNumber 0 bAlternateSetting 0 bNumEndpoints 2 bInterfaceClass 8 Mass Storage bInterfaceSubClass 6 SCSI bInterfaceProtocol 80 Bulk-Only iInterface 0 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x81 EP 1 IN bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0400 1x 1024 bytes bInterval 0 bMaxBurst 3 Endpoint Descriptor: bLength 7 bDescriptorType 5 bEndpointAddress 0x02 EP 2 OUT bmAttributes 2 Transfer Type Bulk Synch Type None Usage Type Data wMaxPacketSize 0x0400 1x 1024 bytes bInterval 0 bMaxBurst 3 Binary Object Store Descriptor: bLength 5 bDescriptorType 15 wTotalLength 0x0016 bNumDeviceCaps 2 USB 2.0 Extension Device Capability: bLength 7 bDescriptorType 16 bDevCapabilityType 2 bmAttributes 0x00000006 BESL Link Power Management (LPM) Supported SuperSpeed USB Device Capability: bLength 10 bDescriptorType 16 bDevCapabilityType 3 bmAttributes 0x00 wSpeedsSupported 0x000e Device can operate at Full Speed (12Mbps) Device can operate at High Speed (480Mbps) Device can operate at SuperSpeed (5Gbps) bFunctionalitySupport 2 Lowest fully-functional device speed is High Speed (480Mbps) bU1DevExitLat 10 micro seconds bU2DevExitLat 2047 micro seconds can't get debug descriptor: Resource temporarily unavailable Device Status: 0x000c (Bus Powered) U1 Enabled U2 Enabled -- You are receiving this mail because: You are the assignee for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1195813 http://bugzilla.opensuse.org/show_bug.cgi?id=1195813#c8 --- Comment #8 from Ulrich Windl <Ulrich.Windl@rz.uni-regensburg.de> --- Created attachment 856147 --> http://bugzilla.opensuse.org/attachment.cgi?id=856147&action=edit OBS kernel-preempt-5.3.18-150300.59.49.1 (In reply to Takashi Iwai from comment #5)
Last but not least, try the latest kernel in OBS Kernel:SLE15-SP3 repo, too.
I tried via https://build.opensuse.org/package/show/Kernel:SLE15-SP3/kernel-preempt: # zypper addrepo https://download.opensuse.org/repositories/Kernel:SLE15-SP3/pool/Kernel:SLE1... # zypper refresh # zypper install kernel-preempt Trying this kernel also could not access the USB device, but it seems the kernel is still functional after that. I made an interesting observation: If I connect the USB stick directly to the port, it seems to work; before I had connected it via an USB 3.0 cable connected to the back ports of the motherboard (see end of log). The port status (xhci-hcd) is then: Port 1: 0000.0503 highspeed power enable connect Also note that I had used the very same cable to access an external USB drive without any problem, and that drive added about another 80cm of cable. -- You are receiving this mail because: You are the assignee for the bug.
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