[opensuse-gnome] What are your least favorite bugs?
Dear lovers of reduced entomology, There has been a bunch of discussion about the bug status of GNOME in openSUSE. Some people say it is buggier than the cockroach nest which I found two days ago in my cupboard. It's not that bad, but close. Anyway --- we want to build a list of the bugs which annoy the most people, so that we can fix those first. Rodrigo Moya and myself have been talking of how to do this. There are several ways to do this: - By counting the "votes" in Bugzilla. If you look very closely in bug pages (or use the high technology available in Edit/Find), you'll see a "Vote for this bug" field. This hasn't been used very much in bugs for openSUSE 10.3, while there is some interesting info in 10.2 (e.g. the most-voted bug of all in 10.2 is https://bugzilla.novell.com/show_bug.cgi?id=222490 - Nautilus uses 100% CPU; we have a patch, which I'll take care of putting into a package for 10.2 soon). - By looking at the bugs with the highest number of duplicates. No idea about this yet. - By looking at bugs with the largest CC list. I don't know if people really take the trouble of looking for bugs before (re)filing them, so this may not give out meaningful info. - Bug severities / priorities, of course. [An interesting bit of literature is http://www.joelonsoftware.com/articles/fog0000000014.html for those interested.] So, here is a CALL FOR HELP * Please vote for bugs in Bugzilla. Vote for bugs that happen to *you*, not for bugs which you don't get but which you think may be important. * Please make sure that you are in the CC list for relevant bugs which have already been filed (or just file the bug again; the elves will take care of marking it as a duplicate). Rodrigo and myself will probably publish a list of "hot bugs" soon. Thanks! Federico -- To unsubscribe, e-mail: opensuse-gnome+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-gnome+help@opensuse.org
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 The Monday 2007-09-17 at 11:42 -0500, Federico Mena Quintero wrote: (A digression from your main question)
- By looking at the bugs with the highest number of duplicates. No idea about this yet.
- By looking at bugs with the largest CC list. I don't know if people really take the trouble of looking for bugs before (re)filing them, so this may not give out meaningful info.
Or we try to search for a similar one, don't find it, fill up our bug, then somebody tells us there is a duplicate. Couldn't bugzilla engine try to find similarities before filling the long description field?
CALL FOR HELP
* Please vote for bugs in Bugzilla. Vote for bugs that happen to *you*, not for bugs which you don't get but which you think may be important.
* Please make sure that you are in the CC list for relevant bugs which have already been filed (or just file the bug again; the elves will take care of marking it as a duplicate).
Can I forward this to other lists? I'm thinking of the Spanish list. - -- Cheers, Carlos E. R. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.5 (GNU/Linux) Comment: Made with pgp4pine 1.76 iD8DBQFG7wcFtTMYHG2NR9URAtoyAJ9lpQGZk8lZbt8DLJKziC32JTs02QCgg5j0 R5vEYqWyNZyV45hAUsmqhnU= =+6Pw -----END PGP SIGNATURE----- -- To unsubscribe, e-mail: opensuse-gnome+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-gnome+help@opensuse.org
On Tue, 2007-09-18 at 01:00 +0200, Carlos E. R. wrote:
The Monday 2007-09-17 at 11:42 -0500, Federico Mena Quintero wrote:
- By looking at bugs with the largest CC list. I don't know if people really take the trouble of looking for bugs before (re)filing them, so this may not give out meaningful info.
Or we try to search for a similar one, don't find it, fill up our bug, then somebody tells us there is a duplicate.
I don't think that's a problem... duplicates will happen no matter what you do. It's not a problem for bug triagers to mark them as duplicates, and even doing that gives us useful info --- "this bug happens for N people, so it's important".
Couldn't bugzilla engine try to find similarities before filling the long description field?
That's very hard to do with human-written text :) For bugzilla.gnome.org we have a semi-automatic "duplicated stack trace detector", so that frequent crashers which are reported automatically by bug-buddy can be merged into duplicates easily.
Can I forward this to other lists? I'm thinking of the Spanish list.
¡Por supuesto! Federico -- To unsubscribe, e-mail: opensuse-gnome+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-gnome+help@opensuse.org
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 The Monday 2007-09-17 at 21:59 -0500, Federico Mena Quintero wrote:
Or we try to search for a similar one, don't find it, fill up our bug, then somebody tells us there is a duplicate.
I don't think that's a problem... duplicates will happen no matter what you do. It's not a problem for bug triagers to mark them as duplicates, and even doing that gives us useful info --- "this bug happens for N people, so it's important".
Ah, ok... but I feel bad when I discovered I wrote a duplicate.
Couldn't bugzilla engine try to find similarities before filling the long description field?
That's very hard to do with human-written text :)
I know, but I have seen a help desk somewhere doing that. It doesn't work well, though. It usually responds by giving a page of possible hits and FAQs, then a "click here to continue submiting your question".
For bugzilla.gnome.org we have a semi-automatic "duplicated stack trace detector", so that frequent crashers which are reported automatically by bug-buddy can be merged into duplicates easily.
I suppose those are easier to catch, being automatically generated.
Can I forward this to other lists? I'm thinking of the Spanish list.
¡Por supuesto!
¡Hecho! :-) - -- Cheers, Carlos E. R. -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.5 (GNU/Linux) Comment: Made with pgp4pine 1.76 iD8DBQFG775FtTMYHG2NR9URAp6IAJ9OOT6KiwtBwX54HdgEMhyBIFbxvACfUxwM VNbp8IwfKWqJ1Idf8J7t7NQ= =hydL -----END PGP SIGNATURE-----
On Tue, 2007-09-18 at 01:00 +0200, Carlos E. R. wrote:
* Please vote for bugs in Bugzilla. Vote for bugs that happen to *you*, not for bugs which you don't get but which you think may be important.
* Please make sure that you are in the CC list for relevant bugs which have already been filed (or just file the bug again; the elves will take care of marking it as a duplicate).
Can I forward this to other lists? I'm thinking of the Spanish list.
I would also send it to the general opensuse@ list -- Rodrigo Moya <rodrigo@novell.com> -- To unsubscribe, e-mail: opensuse-gnome+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-gnome+help@opensuse.org
On Tue, 2007-09-18 at 11:56 +0200, Rodrigo Moya wrote:
On Tue, 2007-09-18 at 01:00 +0200, Carlos E. R. wrote:
* Please vote for bugs in Bugzilla. Vote for bugs that happen to *you*, not for bugs which you don't get but which you think may be important.
* Please make sure that you are in the CC list for relevant bugs which have already been filed (or just file the bug again; the elves will take care of marking it as a duplicate).
Can I forward this to other lists? I'm thinking of the Spanish list.
I would also send it to the general opensuse@ list
I think it would be better to test this out ourselves on a smaller scale and see how it goes first. -JP -- JP Rosevear <jpr@novell.com> Novell, Inc. -- To unsubscribe, e-mail: opensuse-gnome+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-gnome+help@opensuse.org
On Mon, 2007-09-17 at 11:42 -0500, Federico Mena Quintero wrote:
- By counting the "votes" in Bugzilla. If you look very closely in bug pages (or use the high technology available in Edit/Find), you'll see a "Vote for this bug" field. This hasn't been used very much in bugs for openSUSE 10.3, while there is some interesting info in 10.2 (e.g. the most-voted bug of all in 10.2 is https://bugzilla.novell.com/show_bug.cgi?id=222490 - Nautilus uses 100% CPU; we have a patch, which I'll take care of putting into a package for 10.2 soon).
http://tinyurl.com/2w2uvt this lists all bugs with at least 1 vote
- By looking at the bugs with the highest number of duplicates. No idea about this yet.
can't find a way to look for this :(
- By looking at bugs with the largest CC list. I don't know if people really take the trouble of looking for bugs before (re)filing them, so this may not give out meaningful info.
ditto :( you can look for a specific string in the CC, but not on the number of CC's -- Rodrigo Moya <rodrigo@novell.com> -- To unsubscribe, e-mail: opensuse-gnome+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-gnome+help@opensuse.org
participants (4)
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Carlos E. R.
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Federico Mena Quintero
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JP Rosevear
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Rodrigo Moya