Feature changed by: Stefan Behlert <behlert@novell.com> Feature #301791, revision 28 Title: "Report a bug" a-la-Safari for Mozilla Firefox openSUSE-11.0: Rejected by Stefan Behlert <behlert@novell.com> reject date: 2008-10-14 10:33:33 reject reason: Clearly not done Priority Requester: Mandatory Projectmanager: Desirable Archs: i386, x86-64 openSUSE-11.1: Evaluation Priority Requester: Mandatory Projectmanager: Important SLED-11: Candidate Priority Requester: Mandatory Projectmanager: Important Archs: i386, x86-64 Requested by: Guy Lunardi <glunardi@novell.com> Partner organization: openSUSE.org Description: Apple's Safari web browser introduced a really easy for end-users to report public URLs which didn't render properly in Safari. It would be very nice if we could offer something similar for our Firefox. what you should be able to send: - Once Address URL - Description - Problem: other problem, missing content, imcorrect behavior, incorrect aspect, empty page, unable to load the page or unable to connect. - Send screenshot - Send source code Discussion: #1: JP Rosevear <jpr@novell.com> (2008-02-28 23:27:20) How is this fundamentally different from Help->Report Broken Website in 2.0.12> I guess code is not sent nor is the screenshot, but this is all the upstream developers are requesting. Or are you intending submission to bugzilla.novell.com? #2: Guy Lunardi <glunardi@novell.com> (2008-03-05 18:26:47) (reply to #1) JP, thanks for pointing this out. The solution is very close right now. What it doesn't support is the sharing information for pages that are 'Intranet-based' and not 'Internet-based'. One of our customer may want to report a problem with Firefox with an homegrown application which the developers looking at the results of this submission can't access. Embedding the results (as MTHML or html source) would be the one missing feature. The other thing is that this content probably goes upstream. Should it come to Novell? #3: Gary Ekker <gekker@novell.com> (2008-05-09 10:23:42) Michael, does this like something you could do? Or do we need to find another developer? #4: Michael Wolf <maw@novell.com> (2008-05-30 18:27:09) (reply to #3) Not sure yet, but I'll look into it. #6: Gary Ekker <gekker@novell.com> (2008-09-11 19:00:59) Proxying this for Michael: It seems like the best thing to do would be to use what's already in place. The reporting functionality can be configured. The source to the reporter contains the following: | pref("extensions.reporter.privacyURL", "http://reporter.mozilla.org/privacy/"); | pref("extensions.reporter. serviceURL", "http://reporter.mozilla.org/service/0.3/"); They can be changed in about:config, presumably sitewide. (This might need to be hooked into the gconf stuff.) So I think it would be a matter of setting up a hypothetical http://reporter.novell.com/ and/or http://reporter.example.com/. The source for the server-side part of the reporter is at hosted on mozilla cvs and can be checked out with "cvs -d :pserver: anonymous@cvs-mirror.mozilla.org:/cvsroot co mozilla/tools/reporter" The maintainers of said server(s) could then deal with problem reports as seems fit. If we choose in SLED to change the default to the hypothetical http://reporter.novell.com/, it would be trivial to do so via the MozillaFirefox-branding-SLED package. (I don't think this package actually exists yet.) #7: Gary Ekker <gekker@novell.com> (2008-09-11 19:01:59) Adding Federico and Stano as we might want to look at this in the context of onstar. #8: Stefan Behlert <behlert@novell.com> (2008-10-14 10:34:08) What's the status here? #9: Stefan Behlert <behlert@novell.com> (2008-10-24 17:23:17) (reply to #8) Gary, Michael? + #10: Stefan Behlert <behlert@novell.com> (2008-11-13 23:46:50) + Guy, we need to reject this as there was no progress. + Gary, could you provide an ECO for that? -- openSUSE Feature: https://features.opensuse.org/?rm=feature_show&id=301791