Hi, Sorry to suggest this, but perhaps you do not know what is on-topic for this mailing list? This list caters to "Discussions about the development of the openSUSE distributions", which excludes discussions related to bug reports, temporary timeout issues with random build service projects, and so on. Really, unless the subject of your email is about some major change in Factory or a response to such, please consider sending your mail to the support or general list. This list is getting more and more "spammy" for actual developers to follow. Thanks for your understand and best wishes, -- Atri
On 2025-03-21 20:42, Atri Bhattacharya wrote:
I think that this list is also appropriate for reaching maintainers of repositories, because they may know what is happening. Asking on a plain mail list might not produce results, as users do not know aside of "me too". Thankyou for your understanding and best wishes. -- Cheers / Saludos, Carlos E. R. (from 15.6 x86_64 at Telcontar)
On Sat, 2025-03-22 at 13:28 +0100, Carlos E. R. wrote:
I am sure you do, but you are mistaken. If everyone starts emailing to this list complaining about random repositories (especially each time there is a timeout when accessing said repo), it will no doubt become impossible to follow for Factory developers to keep up. There are several other, better ways to complain about specific repos, for example, by clicking on the "Report bug" icon on the corresponding build.o.o project page. This topic (regarding what is off-topic to this specific list) has been brought up before, most notably when setting up the opensuse-support ML, but I guess we need a monthly reminder or something. -- Atri
On 2025-03-22 13:41, Atri Bhattacharya wrote: ... Ok.
The support mail list is pointless if developers and maintainers with the knowledge are not listening. Volunteers have a limit to what they know, and for that we do not need a secondary mail list. -- Cheers / Saludos, Carlos E. R. (from 15.6 x86_64 at Telcontar)
22.03.2025 17:48, Carlos E. R. wrote:
Developers are not supposed to handle end-user issues - they are supposed to be developing. Same applies to maintainers. They are listening on bugzilla. support list is supposed to be used by those who *triage* bug reports. The first step is to decide whether it is a bug, or misconfiguration or whatever; next step is to find out how to reproduce this bug; and only then does it make sense to go to bugzilla. You do not really need to be developer or maintainer to do it (although it helps).
Volunteers have a limit to what they know, and for that we do not need a secondary mail list.
Volunteers can most certainly help complete newbies to troubleshoot their problems; volunteers can even - gasp - reproduce the problems and submit much more useful bug reports than newbie could. Again - you do not need to know source code by heart to do it.
On 2025-03-22 16:10, Andrei Borzenkov wrote:
While all of that is true, the volunteers need help from people with knowledge. Like for example in this case, I no longer understand the current repository download system. I can not help. Is it documented somewhere? The OP also asked on the Support mail list: nobody replied there. No help at all. -- Cheers / Saludos, Carlos E. R. (from 15.6 x86_64 at Telcontar)
On Sat 22 Mar 2025 03:48:28 PM CDT, Carlos E. R. wrote:
Hi Seems to me this could be considered an "Infrastructure" issue and likely needs a Progress ticket created by sending an email to admin{at}opensuse{dot}org not posting here about it... -- Cheers Malcolm °¿° (Linux Counter #276890) Tumbleweed 20250320 | GNOME Shell 48.0 | 6.13.6-1-default HP Z440 | Xeon E5-2695 V4 X36 @ 2.10GHz | ARC A380 & RTX4000 up 1 day 3:15, 3 users, load average: 0.42, 0.16, 0.11
On 3/22/25 10:58 PM, Carlos E. R. wrote:
Reaching maintainers about specific issues is best done through the bugtracker so it only reaches the maintainers that need to know, not all maintainers. -- Simon Lees (Simotek) http://simotek.net Emergency Update Team keybase.io/simotek SUSE Linux Adelaide Australia, UTC+10:30 GPG Fingerprint: 5B87 DB9D 88DC F606 E489 CEC5 0922 C246 02F0 014B
Hi Larry, Am 21.03.25 um 17:24 schrieb Larry Len Rainey:
This is most likely an issue with either the local mirror you get redirected to (I think cdn.opensuse.org does not distribute the packages but dynamically redirects to some mirror supposedly near you), or with your network / ISP having issues connecting to the mirror you were redirected to. What you can do to debug ist to use curl to check where you are redirected to like curl -v http://cdn.opensuse.org/... which will give you information where you are redirected to. with curl -v -L http://cdn.... it will actually follow the redirects and either time out the same as libzypp did or it will succeed (and then abort with an warning like "Warning: Binary output can mess up your terminal....") It is generally nothing that opensuse infrastructure team can easily solve. If you have a known good mirror next to your location, you could just use that one in your repo files. Good luck :-) -- Stefan Seyfried "For a successful technology, reality must take precedence over public relations, for nature cannot be fooled." -- Richard Feynman
Hi, Sorry to suggest this, but perhaps you do not know what is on-topic for this mailing list? This list caters to "Discussions about the development of the openSUSE distributions", which excludes discussions related to bug reports, temporary timeout issues with random build service projects, and so on. Really, unless the subject of your email is about some major change in Factory or a response to such, please consider sending your mail to the support or general list. This list is getting more and more "spammy" for actual developers to follow. Thanks for your understand and best wishes, -- Atri
On 2025-03-21 20:42, Atri Bhattacharya wrote:
I think that this list is also appropriate for reaching maintainers of repositories, because they may know what is happening. Asking on a plain mail list might not produce results, as users do not know aside of "me too". Thankyou for your understanding and best wishes. -- Cheers / Saludos, Carlos E. R. (from 15.6 x86_64 at Telcontar)
On Sat, 2025-03-22 at 13:28 +0100, Carlos E. R. wrote:
I am sure you do, but you are mistaken. If everyone starts emailing to this list complaining about random repositories (especially each time there is a timeout when accessing said repo), it will no doubt become impossible to follow for Factory developers to keep up. There are several other, better ways to complain about specific repos, for example, by clicking on the "Report bug" icon on the corresponding build.o.o project page. This topic (regarding what is off-topic to this specific list) has been brought up before, most notably when setting up the opensuse-support ML, but I guess we need a monthly reminder or something. -- Atri
On 2025-03-22 13:41, Atri Bhattacharya wrote: ... Ok.
The support mail list is pointless if developers and maintainers with the knowledge are not listening. Volunteers have a limit to what they know, and for that we do not need a secondary mail list. -- Cheers / Saludos, Carlos E. R. (from 15.6 x86_64 at Telcontar)
22.03.2025 17:48, Carlos E. R. wrote:
Developers are not supposed to handle end-user issues - they are supposed to be developing. Same applies to maintainers. They are listening on bugzilla. support list is supposed to be used by those who *triage* bug reports. The first step is to decide whether it is a bug, or misconfiguration or whatever; next step is to find out how to reproduce this bug; and only then does it make sense to go to bugzilla. You do not really need to be developer or maintainer to do it (although it helps).
Volunteers have a limit to what they know, and for that we do not need a secondary mail list.
Volunteers can most certainly help complete newbies to troubleshoot their problems; volunteers can even - gasp - reproduce the problems and submit much more useful bug reports than newbie could. Again - you do not need to know source code by heart to do it.
participants (7)
-
Andrei Borzenkov -
Atri Bhattacharya -
Carlos E. R. -
Larry Len Rainey -
Malcolm -
Simon Lees -
Stefan Seyfried