I believe I have a login at https://bugzilla.opensuse.org/ with the same username and password that I use here and at https://forums.opensuse.org/. It works at both those sites, and used to work at Bugzilla although the last time I used it there was several years ago. Bugzilla seems to know me, but when I try to log in using "openSUSE_IDP Log In" (the only choice) it rejects me, before asking for username/password/etc, with "There is already an account with the login name <my email address>". I did a password reset, and got a token in my email which it accepted back along with a new password, which then brought me to a page ending with my info and "Your profile is up to date". But I can't continue to the site from there, and trying to log in again restarts the same "already an account" loop. If anyone has any suggestions, or a way to contact the Bugzilla administrators to plead my case, I'd appreciate it. I have some new information to post there regarding my thread here, plus another new/verifiable bug to report. It's very frustrating to be trying to contribute (in some small way) to openSUSE only to get blocked by things like this.
Mark Rubin via openSUSE Factory composed on 2023-06-24 21:45 (UTC):
I believe I have a login at https://bugzilla.opensuse.org/ with the same username and password that I use here and at https://forums.opensuse.org/. It works at both those sites, and used to work at Bugzilla although the last time I used it there was several years ago.
Do you always use https://bugzilla.opensuse.org/ or do you sometimes use https://bugzilla.suse.com/ ??? Bugmail for several weeks always directs to the latter, but IMO could be causing cookie problems. Delete all suse.com and opensuse.org cookies, then try to login on https://bugzilla.opensuse.org/, and/or use a different browser profile, or browser. It's only been ~6 days since the last thread on this exact subject in users@lists.opensuse.org. -- Evolution as taught in public schools is, like religion, based on faith, not based on science. Team OS/2 ** Reg. Linux User #211409 ** a11y rocks! Felix Miata
Felix Miata wrote:
Do you always use https://bugzilla.opensuse.org/ or do you sometimes use https://bugzilla.suse.com/ ???
I don't know what I used last time (3 years ago) but for all the tries now it's been https://bugzilla.opensuse.org/ Clicking "openSUSE_IDP Log In" goes to a URL "https://idp-saml.suse.com/simplesaml/module.php/core/loginuserpass.php?AuthState=<long list of tags with buzilla.opensuse.org>" but the HTML itself says "SUSE", not "openSUSE". Maybe that's a clue for anyone who has the interest and/or permissions to fix it.
Bugmail for several weeks always directs to the latter, but IMO could be causing cookie problems. Delete all suse.com and opensuse.org cookies, then try to login on https://bugzilla.opensuse.org/, and/or use a different browser profile, or browser.
Thanks, but yes, I already did that. Clearing all browser caches/cookies/etc, different browswers ... always the same error.
It's only been ~6 days since the last thread on this exact subject in users@lists.opensuse.org.
Sigh. :( It's always a pleasant surprise when a forum, mailing list archive, or bug tracking website actually works. (forums.opensuse.org isn't bad, this lists.opensuse.org *is* bad, and I won't write what I think about bugzilla.)
On 2023-06-25 02:56, Mark Rubin via openSUSE Factory wrote:
Felix Miata wrote:
It's only been ~6 days since the last thread on this exact subject in users@lists.opensuse.org.
Sigh. :(
It's always a pleasant surprise when a forum, mailing list archive, or bug tracking website actually works. (forums.opensuse.org isn't bad, this lists.opensuse.org *is* bad, and I won't write what I think about bugzilla.)
!! Well, in that thread there are instructions on who to contact for your problem. Archived-At: <https://lists.opensuse.org/archives/list/users@lists.opensuse.org/message/JH7NX6O2SFZVYLUMWIRNQ55QND7GUZS4/> -- Cheers / Saludos, Carlos E. R. (from 15.4 x86_64 at Telcontar)
I just checked the linkto Bugzilla that many of us were using to handle the "firfox crashes" incident and that shows as: https://bugzilla.suse.com/show_bug.cgi?id=1212101
Fritz Hudnut wrote:
I just checked the linkto Bugzilla that many of us were using to handle the "firfox crashes" incident and that shows as: https://bugzilla.suse.com/show_bug.cgi?id=1212101
Thanks, yes, I can access that link/bug or any other, but I want to comment or file a new bug on the nouveau driver issue, and file another new, unrelated bug. Doing so requires login.
Fritz Hudnut composed on 2023-06-24 23:50 (UTC):
Are you an openSUSE user, a SUSE user, or both? If only openSUSE, please stop polluting the forums with SUSE URLs: https://bugzilla.opensuse.org/show_bug.cgi?id=1212101 bugzilla.suse URLs pollute my already oversized browser history with annoying duplication, so links to them are prevented from ever opening, regardless which browser I use: # grep suse /etc/hosts 0.0.0.0 bugzilla.suse.com 0.0.0.0 es.opensuse.org # -- Evolution as taught in public schools is, like religion, based on faith, not based on science. Team OS/2 ** Reg. Linux User #211409 ** a11y rocks! Felix Miata
On 2023-09-23 20:19, Felix Miata wrote:
Fritz Hudnut composed on 2023-06-24 23:50 (UTC):
Are you an openSUSE user, a SUSE user, or both? If only openSUSE, please stop polluting the forums with SUSE URLs: https://bugzilla.opensuse.org/show_bug.cgi?id=1212101
bugzilla.suse URLs pollute my already oversized browser history with annoying duplication, so links to them are prevented from ever opening, regardless which browser I use: # grep suse /etc/hosts 0.0.0.0 bugzilla.suse.com 0.0.0.0 es.opensuse.org #
Huh? What do you have against es.opensuse.org? It is as opensuse as any. -- Cheers / Saludos, Carlos E. R. (from openSUSE 15.5 (Laicolasse))
Am 23.09.23 um 21:58 schrieb Carlos E. R.:
On 2023-09-23 20:19, Felix Miata wrote:
# grep suse /etc/hosts 0.0.0.0 bugzilla.suse.com 0.0.0.0 es.opensuse.org #
Huh? What do you have against es.opensuse.org? It is as opensuse as any.
Maybe he does not want to be mislead to the Spanish wiki when he cannot speak Spanish. I have the same problem with Turkish. Sometimes a websearch gives me results for outdated English language pages on the tr.opensuse.org wiki and I have to be careful not to take it for recent information. - Ben
Please contact the Bugzilla administrators using the email address hyperlinked on the front page of either Bugzilla website. On 6/24/23 23:45, Mark Rubin via openSUSE Factory wrote:
I believe I have a login at https://bugzilla.opensuse.org/ with the same username and password that I use here and at https://forums.opensuse.org/. It works at both those sites, and used to work at Bugzilla although the last time I used it there was several years ago.
Bugzilla seems to know me, but when I try to log in using "openSUSE_IDP Log In" (the only choice) it rejects me, before asking for username/password/etc, with "There is already an account with the login name <my email address>". I did a password reset, and got a token in my email which it accepted back along with a new password, which then brought me to a page ending with my info and "Your profile is up to date". But I can't continue to the site from there, and trying to log in again restarts the same "already an account" loop.
If anyone has any suggestions, or a way to contact the Bugzilla administrators to plead my case, I'd appreciate it. I have some new information to post there regarding my thread here, plus another new/verifiable bug to report. It's very frustrating to be trying to contribute (in some small way) to openSUSE only to get blocked by things like this.
Georg Pfuetzenreuter wrote:
Please contact the Bugzilla administrators using the email address hyperlinked on the front page of either Bugzilla website.
Thank you. Yes, user error on my part -- my tiny brain subconsciously filtered out that very visible notice with "Not applicable, I'm not having trouble with 5.0.6, I'm having trouble, period!" (In the same breath I'll claim that it isn't obvious that the text "SUSE Bugzilla Team" is a "mailto:" link, and also that it would be nice to have something like "Contact Bugzilla" in the generic list at the bottom of the page, but no matter.) I've sent email with full descriptions of what I've tried along with the errors that resulted. Will see what kind of responses or fixes (if any) come back. Thanks again pointing me in the right direction.
On 2023-06-25 23:21, Mark Rubin via openSUSE Factory wrote:
Georg Pfuetzenreuter wrote:
Please contact the Bugzilla administrators using the email address hyperlinked on the front page of either Bugzilla website.
Thank you. Yes, user error on my part -- my tiny brain subconsciously filtered out that very visible notice with "Not applicable, I'm not having trouble with 5.0.6, I'm having trouble, period!"
(In the same breath I'll claim that it isn't obvious that the text "SUSE Bugzilla Team" is a "mailto:" link, and also that it would be nice to have something like "Contact Bugzilla" in the generic list at the bottom of the page, but no matter.)
I've sent email with full descriptions of what I've tried along with the errors that resulted. Will see what kind of responses or fixes (if any) come back.
Thanks again pointing me in the right direction.
Well, that's the address I also gave you this morning. -- Cheers / Saludos, Carlos E. R. (from 15.4 x86_64 at Telcontar)
Carlos E. R. wrote:
Well, that's the address I also gave you this morning.
Thanks, Carlos. Maybe I'm going blind, but I didn't and still don't see it, either in your post or the one you linked which you said had it. Again, it doesn't matter, and I do appreciate that you took the time to try to help me.
On 2023-06-26 00:26, Mark Rubin via openSUSE Factory wrote:
Carlos E. R. wrote:
Well, that's the address I also gave you this morning.
Thanks, Carlos. Maybe I'm going blind, but I didn't and still don't see it, either in your post or the one you linked which you said had it.
Again, it doesn't matter, and I do appreciate that you took the time to try to help me.
Well, it is a thread, the answer mail is in the solution of the thread, which is in a post by Georg Pfuetzenreuter, near the end :-) -- Cheers / Saludos, Carlos E. R. (from 15.4 x86_64 at Telcontar)
Carlos E. R. wrote:
Well, it is a thread, the answer mail is in the solution of the thread, which is in a post by Georg Pfuetzenreuter, near the end :-)
Sigh. Yes, it is a thread. I'd followed the link you posted which was just to the first entry and didn't understand I needed to look further. Clicking "Back to the thread" of course opened all the posts, including the information you were referring to. In your first post here you did say, "in that thread". Never underestimate the inability of a user (me) to misunderstand the full details. ;) Apologies for the waste of bandwidth. In any case, as I wrote previously, I did email Bugzilla (at the correct address). I haven't received a response, and since Marc Chamberlin in the other thread hasn't either (or didn't post about it) after 8 days, I don't know how much hope I should have. Problem still exists (I just tried again with yet another, and freshly cleared, browser). Bugzilla is permanently broken for some openSUSE users? I don't know what my options are if that turns out to be the final answer.
On 2023-06-26 18:39, Mark Rubin via openSUSE Factory wrote:
Carlos E. R. wrote:
Well, it is a thread, the answer mail is in the solution of the thread, which is in a post by Georg Pfuetzenreuter, near the end :-)
Sigh. Yes, it is a thread. I'd followed the link you posted which was just to the first entry and didn't understand I needed to look further. Clicking "Back to the thread" of course opened all the posts, including the information you were referring to.
In your first post here you did say, "in that thread". Never underestimate the inability of a user (me) to misunderstand the full details. ;) Apologies for the waste of bandwidth.
You are right, I should have explained better.
In any case, as I wrote previously, I did email Bugzilla (at the correct address). I haven't received a response, and since Marc Chamberlin in the other thread hasn't either (or didn't post about it) after 8 days, I don't know how much hope I should have. Problem still exists (I just tried again with yet another, and freshly cleared, browser). Bugzilla is permanently broken for some openSUSE users? I don't know what my options are if that turns out to be the final answer.
You can try asking the group of volunteers at heroes@lists.opensuse.org, but AFAIK, they don't have admin access to Bugzilla. -- Cheers / Saludos, Carlos E. R. (from 15.4 x86_64 at Telcontar)
On 2023-06-26 12:17:33 Carlos E. R. wrote:
On 2023-06-26 18:39, Mark Rubin via openSUSE Factory wrote:
Carlos E. R. wrote:
Well, it is a thread, the answer mail is in the solution of the thread, which is in a post by Georg Pfuetzenreuter, near the end :-)
Sigh. Yes, it is a thread. I'd followed the link you posted which was just to the first entry and didn't understand I needed to look further. Clicking "Back to the thread" of course opened all the posts, including the information you were referring to.
In your first post here you did say, "in that thread". Never underestimate the inability of a user (me) to misunderstand the full details. ;) Apologies for the waste of bandwidth.
You are right, I should have explained better.
In any case, as I wrote previously, I did email Bugzilla (at the correct address). I haven't received a response, and since Marc Chamberlin in the other thread hasn't either (or didn't post about it) after 8 days, I don't know how much hope I should have. Problem still exists (I just tried again with yet another, and freshly cleared, browser). Bugzilla is permanently broken for some openSUSE users? I don't know what my options are if that turns out to be the final answer.
You can try asking the group of volunteers at heroes@lists.opensuse.org, but AFAIK, they don't have admin access to Bugzilla.
But maybe they know who the proper individual is to be notified. Leslie --
participants (7)
-
Ben Greiner -
Carlos E. R. -
Felix Miata -
Fritz Hudnut -
Georg Pfuetzenreuter -
J Leslie Turriff -
Mark Rubin