Hello, I'm not sure if this is a regression in Tumbleweed or a hardware failure, therefore I'll ask before opening a bug: The webcam in my laptop no longer works, and also doesn't appear in the boot log anymore. The last time I used the camera was a week ago (2024-01-09), but in the log it appeared until 2024-01-11 [1]: Jan 11 19:35:10 tux kernel: usb 3-8: new high-speed USB device number 4 using xhci_hcd Jan 11 19:35:11 tux kernel: usb 3-8: New USB device found, idVendor=5986, idProduct=055c, bcdDevice= 6.05 Jan 11 19:35:11 tux kernel: usb 3-8: New USB device strings: Mfr=3, Product=1, SerialNumber=2 Jan 11 19:35:11 tux kernel: usb 3-8: Product: BisonCam, NB Pro Jan 11 19:35:11 tux kernel: usb 3-8: Manufacturer: Generic Jan 11 19:35:11 tux kernel: usb 3-8: SerialNumber: 200901010001 [...] Jan 11 19:35:19 tux kernel: usb 3-8: Found UVC 1.00 device BisonCam, NB Pro (5986:055c) Am I the only one who "lost" the camera? Regards, Christian Boltz [1] Tumbleweed snapshot numbers related to these dates on request - I run zypper dup nearly daily. -- Security does only work as long as it does not get into the way of whatever fills the fridge. [Kristian Köhntopp in https://plus.google.com/+KristianKöhntopp/posts/PY9GZduTsrd]
On 1/15/24 10:21, Christian Boltz wrote:
Hello,
I'm not sure if this is a regression in Tumbleweed or a hardware failure, therefore I'll ask before opening a bug:
The webcam in my laptop no longer works, and also doesn't appear in the boot log anymore.
The last time I used the camera was a week ago (2024-01-09), but in the log it appeared until 2024-01-11 [1]:
Jan 11 19:35:10 tux kernel: usb 3-8: new high-speed USB device number 4 using xhci_hcd Jan 11 19:35:11 tux kernel: usb 3-8: New USB device found, idVendor=5986, idProduct=055c, bcdDevice= 6.05 Jan 11 19:35:11 tux kernel: usb 3-8: New USB device strings: Mfr=3, Product=1, SerialNumber=2 Jan 11 19:35:11 tux kernel: usb 3-8: Product: BisonCam, NB Pro Jan 11 19:35:11 tux kernel: usb 3-8: Manufacturer: Generic Jan 11 19:35:11 tux kernel: usb 3-8: SerialNumber: 200901010001 [...] Jan 11 19:35:19 tux kernel: usb 3-8: Found UVC 1.00 device BisonCam, NB Pro (5986:055c)
Am I the only one who "lost" the camera?
Regards,
Christian Boltz
[1] Tumbleweed snapshot numbers related to these dates on request - I run zypper dup nearly daily.
Christian, Does the camera still appear in the 'lsusb' list? Larry
Could you attach your dmesg? On Mon, Jan 15, 2024 at 1:21 PM Christian Boltz <opensuse@cboltz.de> wrote:
Hello,
I'm not sure if this is a regression in Tumbleweed or a hardware failure, therefore I'll ask before opening a bug:
The webcam in my laptop no longer works, and also doesn't appear in the boot log anymore.
The last time I used the camera was a week ago (2024-01-09), but in the log it appeared until 2024-01-11 [1]:
Jan 11 19:35:10 tux kernel: usb 3-8: new high-speed USB device number 4 using xhci_hcd Jan 11 19:35:11 tux kernel: usb 3-8: New USB device found, idVendor=5986, idProduct=055c, bcdDevice= 6.05 Jan 11 19:35:11 tux kernel: usb 3-8: New USB device strings: Mfr=3, Product=1, SerialNumber=2 Jan 11 19:35:11 tux kernel: usb 3-8: Product: BisonCam, NB Pro Jan 11 19:35:11 tux kernel: usb 3-8: Manufacturer: Generic Jan 11 19:35:11 tux kernel: usb 3-8: SerialNumber: 200901010001 [...] Jan 11 19:35:19 tux kernel: usb 3-8: Found UVC 1.00 device BisonCam, NB Pro (5986:055c)
Am I the only one who "lost" the camera?
Regards,
Christian Boltz
[1] Tumbleweed snapshot numbers related to these dates on request - I run zypper dup nearly daily.
-- Security does only work as long as it does not get into the way of whatever fills the fridge. [Kristian Köhntopp in https://plus.google.com/+KristianKöhntopp/posts/PY9GZduTsrd <https://plus.google.com/+KristianK%C3%B6hntopp/posts/PY9GZduTsrd>]
-- *data:image/png;base64,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 * *Erico Mendonca* Premium Services SUSE
Hello, Am Montag, 15. Januar 2024, 18:57:29 CET schrieb Erico Mendonca via openSUSE Factory:
Could you attach your dmesg?
I uploaded dmesg output from current boot to https://paste.opensuse.org/pastes/878c2fa3888c To also answer Larry's question: No, the camera is not listed in lsusb. # lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 002: ID 8087:8008 Intel Corp. Integrated Rate Matching Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 002: ID 8087:8000 Intel Corp. Integrated Rate Matching Hub Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 003 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver Bus 003 Device 003: ID 8087:07dc Intel Corp. Bluetooth wireless interface Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Regards, Christian Boltz -- Yes we do CI/CD. Contineous irritation and disappointment. [http://nitter.actionsack.com/ProgrammerDude/status/1426139313784381441]
On Monday 2024-01-15 17:21, Christian Boltz wrote:
Jan 11 19:35:10 tux kernel: usb 3-8: new high-speed USB device number 4 using xhci_hcd Jan 11 19:35:11 tux kernel: usb 3-8: New USB device found, idVendor=5986, idProduct=055c, bcdDevice= 6.05
Since there is no sign of 5986 in the more modern dmesg output but there are mentions of other usb 3-x, chances are it's a hardware defect. To be sure, boot an older kernel, boot another OS, observe.
Jan 11 19:35:19 tux kernel: usb 3-8: Found UVC 1.00 device BisonCam, NB Pro (5986:055c) Am I the only one who "lost" the camera?
[ 16.431430] usb 3-7: Found UVC 1.50 device FJ Camera (04f2:b6d1) Still got mine in TW 20240112 & kernel 6.6.11.
* On 1/15/24 22:14, Jan Engelhardt wrote:
Since there is no sign of 5986 in the more modern dmesg output but there are mentions of other usb 3-x, chances are it's a hardware defect. To be sure, boot an older kernel, boot another OS, observe.
Additionally, since it is a mobile devices, most feature a Fn key combination to enable or disable integrated cameras. Most often, this combination is intercepted by the system firmware and toggles the webcam's USB connection. A suddenly appearing hardware issue is not impossible, but extremely rare. TLDR: try pressing Fn + the key marked with a camera to re-enable it. Mihai
Hello, Am Montag, 15. Januar 2024, 22:26:04 CET schrieb Mihai Moldovan:
Additionally, since it is a mobile devices, most feature a Fn key combination to enable or disable integrated cameras.
Most often, this combination is intercepted by the system firmware and toggles the webcam's USB connection.
A suddenly appearing hardware issue is not impossible, but extremely rare.
TLDR: try pressing Fn + the key marked with a camera to re-enable it.
I'm quite sure I didn't press this Fn key combination, and it's unlikely that I pressed it accidentally because I also don't use the Fn key combinations nearby. Nevertheless, this was the answer - for some reason, the webcam was disabled, and pressing Fn+F10 brought it back :-) Thanks for pointing out the "boring" solution! While I'm glad that this turned out not to be broken hardware or a software bug, it's somewhat embarrassing. You can laugh now ;-) Regards, Christian Boltz -- Einen "RL'schen Aufkleber" mit dem Hinweis "Werbung einwerfen verboten" irgendwo in Usenet zu posten, hat rechtlich die gleiche Wirkung wie im fahlen Mondenschein unter 1.000jährigen Eichen nackt einen Ausdruckstanz gegen Spam aufzuführen... [Joerg Heidrich in d.a.n-a.m]
On Monday 2024-01-15 22:47, Christian Boltz wrote:
Nevertheless, this was the answer - for some reason, the webcam was disabled, and pressing Fn+F10 brought it back :-) [..] While I'm glad that this turned out not to be broken hardware or a software bug, it's somewhat embarrassing.
You can laugh now ;-)
Does it happen to be visible in the output of `rfkill` at least?
Hello, Am Montag, 15. Januar 2024, 23:18:05 CET schrieb Jan Engelhardt:
On Monday 2024-01-15 22:47, Christian Boltz wrote:
Nevertheless, this was the answer - for some reason, the webcam was disabled, and pressing Fn+F10 brought it back :-) [..] While I'm glad that this turned out not to be broken hardware or a software bug, it's somewhat embarrassing.
You can laugh now ;-)
Does it happen to be visible in the output of `rfkill` at least?
No, of course not ;-) (which is even technically correct - rfkill is for wireless devices, and the camera is not wireless) Regards, Christian Boltz -- Pro-tip: never talk to infrastructure people. You don’t want to know how the sausage is made or how close we always are to being the sausage. It’s bad. [https://nitter.net/tressiemcphd/status/1328475420510064640]
participants (6)
-
Axel Braun -
Christian Boltz -
Erico Mendonca -
Jan Engelhardt -
Larry Finger -
Mihai Moldovan