"Rajko M." writes:

On Wednesday 19 March 2008 05:21:49 am Martin Schlander wrote:

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Onsdag den 19. Marts 2008 02:25:03 skrev Andreas van dem Helge:

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is there any URL for paid support for openSuSE? All I find on novell.com seems to be implying SLED.... is there even paid support

http://www.novell.com/products/opensuse/comparative.html

.. dunno why openSUSE doesn't have 2 year lifetime guarantee in the table though.

There is few more omissions, like driver update "no".

Driver updates stands for Novell working with driver companies together to deliver kernel modules for their hardware that are not in the supported kernel. Novell is not offering this for openSUSE.

Browsing other pages it seems that nobody really cares much about openSUSE.

I'll let Michl comment on this.

Strange, I recently had on the phone guy that wanted to buy, not download 10.3, but with page that tell there is no updates etc, and price on SLED I'm not sure that I will hear from him.

Andreas -- Andreas Jaeger, Director Platform/openSUSE, aj@suse.de SUSE LINUX Products GmbH, GF: Markus Rex, HRB 16746 (AG Nürnberg) Maxfeldstr. 5, 90409 Nürnberg, Germany GPG fingerprint = 93A3 365E CE47 B889 DF7F FED1 389A 563C C272 A126

I wouldn't say nobody really cares. But as the retail box business went down over the last years due to free download of openSUSE and in general the huge availibility of braodband the team working for the retail box only sized down significantly. But as openSUSE 11.0 is now on its way let us know where the retail page needs improvement.

Michael

Last month I addressed this on the openSUSE mailinglist. My comment was more than what needs improvement, on to how to make the retail edition desirable again. This was the email I sent: http://lists.opensuse.org/opensuse/2008-02/msg00346.html Short synopsis: Boxed editions in stores raise awareness and public concisness of openSUSE Bring back the decent Start Up guide, with short introductions to the desktops. Put some sort of swag in the box (like a window decal, which was included previously) Perhaps increase the value by making a deal with the guys at Fluendo and incorporating high quality legal codecs in the box. Again, just my ideas. -- Kevin "Yo" Dupuy | Public Mail | Yo.media: 225-590-596 Swift Change for a Green Future: Kat Swift for President www.VoteSwift.org --------------------------------------------------------------------- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-factory+help@opensuse.org

On Thursday 20 March 2008 07:07:11 am Michael Loeffler wrote: ...

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Browsing other pages it seems that nobody really cares much about openSUSE.

I wouldn't say nobody really cares. But as the retail box business went down over the last years due to free download of openSUSE and in general the huge availibility of braodband the team working for the retail box only sized down significantly. But as openSUSE 11.0 is now on its way let us know where the retail page needs improvement.

Michael

I see. That explains a lot. It was only a glimpse on 10.3 page. Download located before How to buy. Support link has 10.2 mentioned on page for 10.3, which is not expected. I didn't go further. Nothing that helps sales. When/if I find time, I'll open the question on project list if nobody else jumps in, and start discussion. ... -- Regards, Rajko. See http://en.opensuse.org/Portal --------------------------------------------------------------------- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-factory+help@opensuse.org

On Wed, 2008-03-19 at 12:58 +0100, Michael Loeffler wrote:

On Wednesday 19 March 2008, Andreas van dem Helge wrote:

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The English downloads table needed some updates, I cleaned it up some: http://en.opensuse.org/Template:ReleasesTable ... is there any URL for paid support for openSuSE? All I find on novell.com seems to be implying SLED.... is there even paid support Novell offers so called "Advanced Support" for openSUSE. Charged per min or incident depending on country. http://support.novell.com/products/opensuse/advanced.html

Don't forget the free 90-day support offered to users of openSUSE 10.3 Retail edition. -- Kevin "Yo" Dupuy | Public Mail | Yo.media: 225-590-596 Swift Change for a Green Future: Kat Swift for President www.VoteSwift.org --------------------------------------------------------------------- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-factory+help@opensuse.org