On 10/29/2017 04:11 PM, Foolish Ewe wrote:
Hello All:
I have a new laptop, model HP Spectre x360 Convertible 15-bl1XX which initially worked with OpenSuse Tumble Weed but appears to have lost all network support for its Intel Dual Band Wireless-AC 8265 network hardware. This issue is my most urgent current issue, since I need to make a decision soon to keep or return this laptop.
Leap supported the network device out of the box but updates broke it. I checked https://wireless.wiki.kernel.org/en/users/drivers/iwlwifi and I see that I need a Linux kernel version 4.6+ for this driver, but leap is currently on the 4.4 kernel version, so I took a chance on tumbleweed. I had tumbleweed up and running with good network support for a few days this week, then did a big update one or 2 days ago, the networking was working and suddenly stopped. The Networks manager daemons appear to be up and running as per yast but the kde network manager client won't show me available networks or allow me to log in at all, I just see a red icon in my task bar and when I click on it I see the networking is enabled, but no list of access points, and not prompt from kwallet to login to my router. I can't easily report diagnostics without network access, I'm quite sad about this. As far as I can tell I'm on the most recent bios :
wmic bios get biosversion BIOSVersion {"HPQOEM - 1072009", "F.20", "American Megatrends - 5000C"}
If there is a specific set of logs that I should retrieve, I can try to boot back into Linux, but until this is fixed, I can only access the internet via Windows 10.
I looked in Bugzilla and the most closely related report appears to be https://bugzilla.opensuse.org/show_bug.cgi?id=1065127, but, unlike Bug 1065127 in my case I don't have an initial connection period before the drop.
Any guidance or help is appreciated. On a side note, I'm a bit new to the journalctl log access, so a little guidance on how to select any requested logs would also be appreciated.
The output of the dmesg command would be helpful. As the size of it will be quite large, redirect it to a file with 'dmesg > dmesg.txt', and post dmesg.txt to some pastebin site. It will also be useful to post the output of 'lspci -nn'. That will be small enough to post here, although you may heed to redirect it in order to make it available under Windows. Larry -- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse-factory+owner@opensuse.org