2009/2/4 Rafa Grimán <rafagriman@gmail.com>:
What I mean is that say I post a bug upstream and another user posts the same bug at Novell's bugzilla.
The discussion about smolt started when an openSUSE user was unhappy to be referred reporting a bug upstream. In general it does make sense to open a bug in Bugzilla, and to accept polite requests to file upstream. How can you verify or test a proposed fix, if the bug does not affect your system? Filing a bug, frequently you are asked to provide information, logs, or run tests and provide output or describe the effects. So what is generally needed is work from a number of independent projects : - Cooperation of End User with bug, info & test runs - Triage & extra information by openSUSE member (community or Novell/SuSE employee) - Cooperation of Upstream, who ideally approve a patch, and include fix into codebase for future releases Restricting reporting to 1 interface, is superficially convenient, but is inherently inefficient. Commercial software companies, don't want their users to talk to anyone else, who might provide the customer with information. This is an open system, no secrets, not a closed one. -- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-factory+help@opensuse.org