
Hello, Am Freitag, 17. August 2012 schrieb Carlos E. R.:
On 2012-08-17 01:49, Andrew Joakimsen wrote:
As have I. But you have to understand, and I agree with Joachim 100%, that there is more effort being put forth to advance the distribution as a whole meaning new releases and new technologies than fixing a bug that affects a small % of users for an older version that is soon to become EOL.
We might as well be serious and say the truth, that the releases are only maintained for 12 months.
That wouldn't be a good idea ;-) Security issues _will_ be handled for older versions, but it's probably impossible to backport all non-security bugfixes to older versions. And that's more or less a description of how it is handled at the moment ;-) In the months after the release, there are lots of updates which also include bugfixes. Later the maintainers usually only provide updates for security issues. (That's nothing written in stone, but many maintainers handle it this way.)
If you wish to help the chances of your bug being fixed, please test it against 12.1 or even better factory.
What for? They will be ignored. :-/
There is a good chance that they'll get fixed ;-) I collected some statistics from bugzilla some months ago (snapshot from 2012-05-16), and found that about 50% of all closed bugreports were marked as FIXED. This percentage is quite stable since openSUSE 10.0. There are of course personal differences - some reporters have better FIXED rates than others (I got about 60% of my bugreports fixed, so someone else must have a lower rate ;-) Another 15% are DUPLICATE, and at least 5% NORESPONSE. This leaves about 30% for INVALID, WONTFIX, WORKSFORME, UPSTREAM and FEATURE. You can of course argue that I did not include open bugreports in my statistics. That's correct, but the percentages are more or less stable since openSUSE 10.0 (which doesn't have many bugs left open), so the number of open bugs isn't too relevant. (To be exact, in the early development phase, the percentage of fixed bugs is higher - when I took the snapshot 3 monts ago, 70% of the closed 12.2 bugs were marked as fixed.) You can also argue that we have too many open bugs, and you are perfectly right about that.That's the usual a-day-has-only-24-hours problem ;-) I'm afraid the only working solution for this is to close old bugs (to get rid of the backlog) and ask the reporter to reopen them if they are still valid on newer releases. That means a bit work for the reporter, but allows the developers to focus on bugs that apply to the current release. (Yes, I know that's annoying from the bugreporter's POV.) The alternative is: Find [soneone who pays] 20 additional developers to check and fix all the bugs. I'm sure lots of people would be happy about this ;-) If you know a better solution, please tell us ;-) BTW: If you want to do some statistics yourself, you can use the "Reports" feature of bugzilla - https://bugzilla.novell.com/report.cgi Regards, Christian Boltz -- you should realize that the majority of the developers are located in Germany (that's in Europe). There are time differences involved (not everyone works 24 hrs/day like Andreas Jaeger) [Rasmus Plewe in opensuse] -- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org To contact the owner, e-mail: opensuse-factory+owner@opensuse.org