Hello, On Oct 17 09:55 Andreas Jaeger wrote (shortened):
Check the area you're most familiar in, e.g. printing, ... Try to evaluate the distribution from a desktop user perspective
Perhaps I misunderstand it but from my experience it may lead to totally wrong results if an expert (i.e. where one is most familiar in) pretends to act like an average desktop user (i.e. an unexperienced user). For example printing: Peter Sikking (a usability expert) did some real research (i.e. with real average users). He wrote: --------------------------------------------------------------- I was curious to find out what users expectations are apart from get it on paper when they print. So Jan did some user testing. And guess what: there is no such thing as printing. It does not exist as a task, as a meaningful activity. One moment you decide to see it on paper, the next it rolls out of the printer. ---------------------------------------------------------------
From his "there is no such thing as printing" finding he is currently developing a printing dialog which should really match average users expectations. For the full story, see http://www.mmiworks.net/eng/publications/labels/openPrinting.html
In contrast if I pretended to act like an average desktop user, I would never have found out that in reality "there is no such thing as printing". What I like to point out is that if an expert pretends to act like an average desktop user, the expert may act under totally wrong basic assumptions which must lead to totally wrong results. Kind Regards Johannes Meixner -- SUSE LINUX Products GmbH, Maxfeldstrasse 5, 90409 Nuernberg, Germany AG Nuernberg, HRB 16746, GF: Markus Rex --------------------------------------------------------------------- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-factory+help@opensuse.org