On Tue, 2009-02-03 at 18:39 +0100, Rafa Grimán wrote:
What I was trying to say is that since openSUSE is a Novell "product", we (openSUSE/SLES/SLED user base) should not have to report bugs upstream to the original project (be it KDE, GNOME, smolt, kernel, ...). We (openSUSE/SLES/SLED user base) should report bugs to Novell/SUSE. And Novell/SUSE would then either: a) fix those bugs if it's related to Novell/SUSE b) report upstream if it's got nothing to do with Novell/SUSE
This way, we get an organized way of reporting bugs, bugs don't get reported twice (mainstream and in Novell's bugzilla), ... That's all.
But then you have to define who is "Novell/SUSE"... by Novell/SUSE... I would assume you mean people who test and develop openSUSE... people like you and me. If you're reading and posting on -factory, I would think that you are able to report a bug in the Novell Bugzilla, and the upstream one if requested. What I don't see is you're argument... are you saying that we (meaning openSUSE testers) should only have to post bugs in Novell's Bugzilla? If you're willing to help openSUSE, and know how to file bugs, why not file something upstream if you need to? If you're talking about the openSUSE *users* (meaning Jane and Joe Smith who picked up a copy after hearing how good our product is), I don't really expect them to file bugs at all, instead getting support from the appropriate channels. -- Kevin "Yeaux" Dupuy - openSUSE Member Public Mail: <kevin.dupuy@opensuse.org> Merry Christmas & Happy Holidays from the Yeaux! -- To unsubscribe, e-mail: opensuse-factory+unsubscribe@opensuse.org For additional commands, e-mail: opensuse-factory+help@opensuse.org