--- Paul Graydon wrote:

Of our last summer batch of 80 odd PCs, just two have had any hardware faults this year, and we see similar levels of faults going back over the 4 or 5 years we've been using them (with one notable exception where they got a really awful batch of HDDs, from a manufacturer they won't touch with a barge pole anymore, but they did supply us with replacements in advance of HDDs failing once we started experiencing problems so we had minimal downtime).

Indeed, and this can happen to any supplier, no matter what their size! Our supplier also had exactly this problem. A dreadful batch of hardrives from a company who also shall not be mentioned. Our supplier was RM, so no one can argue that you wouldn't have had your problem "if you'd gone with a larger supplier". Cheers -- Matt Send instant messages to your online friends http://uk.messenger.yahoo.com