[Bug 598737] New: PCM audio level is set to zero on a default install

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bugzilla_noreply＠novell.com

22 Apr 2010 22 Apr '10

04:03

http://bugzilla.novell.com/show_bug.cgi?id=598737 http://bugzilla.novell.com/show_bug.cgi?id=598737#c0 Summary: PCM audio level is set to zero on a default install Classification: openSUSE Product: openSUSE 11.2 Version: Final Platform: All OS/Version: openSUSE 11.2 Status: NEW Severity: Minor Priority: P5 - None Component: Sound AssignedTo: tiwai@novell.com ReportedBy: novell.xq0@gishpuppy.com QAContact: qa@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-GB; rv:1.9.1.9) Gecko/20100317 SUSE/3.5.9-0.1.1 Firefox/3.5.9 On a fresh install of openSUSE 11.2 KDE4 x86_64: The default PCM audio level is set to zero, which causes most programs to not produce any audible sound, confusing the user into thinking there's something wrong with the drivers or otherwise, when all they have to do is open the mixer and increase the volume of the PCM component. I have observed this behaviour on fresh installs of both the LiveCD and the installer DVD. The solution is simple, but this isn't a solution, it's a workaround. The default audio level should *not* be zero. It isn't so in most other popular OSes / distros. Note that I haven't tested this with other versions/platforms. Reproducible: Always Steps to Reproduce: 1.Install a fresh copy of openSUSE 11.2 KDE x86_64 2.Try playing an audio or video file in Kaffeine or Firefox Actual Results: No audible sound is heard from the speakers. Expected Results: There should be some amount of audible sound produced. Hardware: Sony VAIO VGN-CS17G http://www.sony.co.in/product/vgn-cs17g/sku/vgn-cs17g_q+e1 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

6 May 6 May

18:24

New subject: [Bug 598737] PCM audio level is set to zero on a default install

http://bugzilla.novell.com/show_bug.cgi?id=598737 http://bugzilla.novell.com/show_bug.cgi?id=598737#c1 Takashi Iwai changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |novell.xq0@gishpuppy.com --- Comment #1 from Takashi Iwai 2010-05-06 16:24:52 UTC --- First off, let's check whether it's a KDE problem of a system-wide problem. Boot in runlevel 3 (give "3" to boot option), login on linux console. Run alsamixer and check whether PCM is low. If yes, raise appropriately, and reboot again to runlevel 3. Confirm it's OK now, then reboot normally. Now, even after that, is the PCM level still low? If so, it's KDE (e.g. kmix) who resets the value. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

22:29

New subject: [Bug 598737] PCM audio level is set to zero on a default install

http://bugzilla.novell.com/show_bug.cgi?id=598737 http://bugzilla.novell.com/show_bug.cgi?id=598737#c2 Some One changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|novell.xq0@gishpuppy.com | --- Comment #2 from Some One 2010-05-06 20:29:19 UTC --- (In reply to comment #1)

...

First off, let's check whether it's a KDE problem of a system-wide problem.

Boot in runlevel 3 (give "3" to boot option), login on linux console. Run alsamixer and check whether PCM is low. If yes, raise appropriately, and reboot again to runlevel 3. Confirm it's OK now, then reboot normally.

Now, even after that, is the PCM level still low? If so, it's KDE (e.g. kmix) who resets the value.

You didn't understand the problem. The volume isn't reset to zero/low, my problem is that the *default* value is zero. If I raise the volume level up, it works and remains that way even after a reboot. My issue is that because it's zero on first install, people who aren't aware of this issue might think something is wrong with the drivers/soundcard/etc and might take extreme or unnecessary measures to fix it. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

7 May 7 May

07:55

New subject: [Bug 598737] PCM audio level is set to zero on a default install

http://bugzilla.novell.com/show_bug.cgi?id=598737 http://bugzilla.novell.com/show_bug.cgi?id=598737#c3 Takashi Iwai changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |novell.xq0@gishpuppy.com --- Comment #3 from Takashi Iwai 2010-05-07 05:55:07 UTC --- No, you misunderstand. The system default value isn't zero (while the kernel driver itself is different). The system unmutes and raises the PCM volume at the first use when no /etc/asound.state is present. Check udev rules. The system tries to restore the previous setup at the next boot, and this somehow got broken. It's either the wrongly saved value, or a conflict of setup (e.g. between PulseAudio and KDE), whatever. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

21 Jul 21 Jul

14:00

New subject: [Bug 598737] PCM audio level is set to zero on a default install

http://bugzilla.novell.com/show_bug.cgi?id=598737 http://bugzilla.novell.com/show_bug.cgi?id=598737#c4 Stefan Behlert changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED InfoProvider|novell.xq0@gishpuppy.com | Resolution| |NORESPONSE --- Comment #4 from Stefan Behlert 2010-07-21 12:00:48 UTC --- No response for several months. Feel free to re-open when you have the requested information, thanks. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

24 Jul 24 Jul

12:17

New subject: [Bug 598737] PCM audio level is set to zero on a default install

http://bugzilla.novell.com/show_bug.cgi?id=598737 http://bugzilla.novell.com/show_bug.cgi?id=598737#c5 Some One changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Resolution|NORESPONSE | --- Comment #5 from Some One 2010-07-24 10:17:49 UTC --- (In reply to comment #3)

...

No, you misunderstand. The system default value isn't zero (while the kernel driver itself is different). The system unmutes and raises the PCM volume at the first use when no /etc/asound.state is present. Check udev rules.

The system tries to restore the previous setup at the next boot, and this somehow got broken. It's either the wrongly saved value, or a conflict of setup (e.g. between PulseAudio and KDE), whatever.

Well you're still not getting me -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

12:24

New subject: [Bug 598737] PCM audio level is set to zero on a default install

http://bugzilla.novell.com/show_bug.cgi?id=598737 http://bugzilla.novell.com/show_bug.cgi?id=598737#c6 Takashi Iwai changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |RESOLVED Resolution| |WONTFIX --- Comment #6 from Takashi Iwai 2010-07-24 10:24:41 UTC --- Well, it can't get fixed since if it occurs only in the first installation. And it's an old distribution. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

12:29

New subject: [Bug 598737] PCM audio level is set to zero on a default install

http://bugzilla.novell.com/show_bug.cgi?id=598737 http://bugzilla.novell.com/show_bug.cgi?id=598737#c7 Some One changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P4 - Low Status|RESOLVED |REOPENED Component|Sound |Sound Resolution|WONTFIX | Product|openSUSE 11.2 |openSUSE 11.3 Target Milestone|--- |Final OS/Version|openSUSE 11.2 |openSUSE 11.3 --- Comment #7 from Some One 2010-07-24 10:29:16 UTC --- Sorry, my last comment wasn't fully written when I reopened this bug. Well I did run alsamixer at runlevel 3 as I was told, increased the PCM level up from zero, rebooted again in runlevel 3 and checked, and it remained at the level that I last set. Therefore, it's not a KDE-related bug. However, please allow me to clarify that it's not that the bug isn't about the level being reset, it's that the level is zero on a fresh install. Of course, once the user increases the level, it stays. This affects 11.2 and 11.3 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

11 Oct 11 Oct

10:28

New subject: [Bug 598737] PCM audio level is set to zero on a default install

https://bugzilla.novell.com/show_bug.cgi?id=598737 https://bugzilla.novell.com/show_bug.cgi?id=598737#c8 Takashi Iwai changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |RESOLVED Resolution| |WONTFIX --- Comment #8 from Takashi Iwai 2012-10-11 08:28:01 UTC --- 11.3 is EOL. If this problem still happens on 12.2, please reopen. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 598737] New: PCM audio level is set to zero on a default install

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