[Bug 494121] New: Ksnap Shot Screen Capture by Region And Delay Forces Desktop to Freeze as Totally Useless
http://bugzilla.novell.com/show_bug.cgi?id=494121 Summary: Ksnap Shot Screen Capture by Region And Delay Forces Desktop to Freeze as Totally Useless Classification: openSUSE Product: openSUSE 11.1 Version: Final Platform: x86-64 OS/Version: openSUSE 11.1 Status: NEW Severity: Major Priority: P5 - None Component: KDE4 Applications AssignedTo: kde-maintainers@suse.de ReportedBy: alpha096@virginbroadband.com.au QAContact: qa@suse.de Found By: --- User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-GB; rv:1.9.0.8) Gecko/2009032600 SUSE/3.0.8-1.1.1 Firefox/3.0.8 The KDE screen Capture Application - Kshapshot can cause desktop to freeze completely on capture by Region with time delay set. If a user sets Ksnapshot a delay of say 10 seconds And selects by Region will successful in capturing the first shot. If the user attempts to take *second and subsequent* shot by region with time delay of 10 seconds and defines the area before the time delay value is reached and hits Enter to take the shot The desktop will be inaccessible and frozen and all keyboard functions denied - demanding a PC re-set to again gain access. The value of taking a shot by region and with time delay is *NOT* clear. The value of taking a shot by Full Screen with time delay is *VERY* clear Reproducible: Always Steps to Reproduce: 1. Open Ksnapshot 2.Set to Region 3.Set time day of say 10 seconds 4.Define the area and take *second and subsequent* shots before the time out value is reached 5.Desktop and Keyboard will *no longer be accessible* via *ANY* means and Unlimited Time Actual Results: Desktop and Keyboard will *no longer be accessible* via *ANY* means and Unlimited Time Expected Results: The snapshot by region *and* time delay function of Ksnapshot is questionable, however the desktop should not freeze and not be available under *any* circumstances. - Priority Adjusted due consequences of this bug - -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=494121 User llunak@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=494121#c1 Lubos Lunak <llunak@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |alpha096@virginbroadband.co | |m.au --- Comment #1 from Lubos Lunak <llunak@novell.com> 2009-04-21 08:51:01 MDT --- The steps to reproduce are invalid. It is not possible to take a screenshot before the timeout is reached. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=494121 User alpha096@virginbroadband.com.au added comment http://bugzilla.novell.com/show_bug.cgi?id=494121#c2 Scott Couston <alpha096@virginbroadband.com.au> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW CC| |alpha096@virginbroadband.co | |m.au Info Provider|alpha096@virginbroadband.co | |m.au | --- Comment #2 from Scott Couston <alpha096@virginbroadband.com.au> 2009-04-21 14:54:48 MDT --- Out of the above steps 1 - 5 - Please tell me where this procedure fails to reconstruct the error. At step 4, before the time out you need to define the area and hit enter to take the shot. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=494121 User llunak@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=494121#c3 Lubos Lunak <llunak@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |alpha096@virginbroadband.co | |m.au --- Comment #3 from Lubos Lunak <llunak@novell.com> 2009-04-22 06:40:14 MDT --- I don't see how step 4 could be done. As I said, it is not possible to take a screenshot before the timeout. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=494121 User alpha096@virginbroadband.com.au added comment http://bugzilla.novell.com/show_bug.cgi?id=494121#c4 Scott Couston <alpha096@virginbroadband.com.au> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|alpha096@virginbroadband.co | |m.au | --- Comment #4 from Scott Couston <alpha096@virginbroadband.com.au> 2009-04-22 14:36:54 MDT --- Sorry I thought the following was implied - My Error - Please follow steps to Reproduce: 1.Open Ksnapshot 2.Set to Region 3.Set time day of say 10 seconds 4.Hit New Snapshot 5.Wait until cursor changes to a '+' indicating you can define region. 5.Define the area and take shot by hitting enter. - Nothing happens when Enter is pressed. The user cannot take shot nor ESC. 6.Desktop and Keyboard will *no longer be accessible* via *ANY* means and Unlimited Time -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=494121 User alpha096@virginbroadband.com.au added comment http://bugzilla.novell.com/show_bug.cgi?id=494121#c5 --- Comment #5 from Scott Couston <alpha096@virginbroadband.com.au> 2009-04-27 12:27:17 MDT --- The other major bug with this application is to select by region and with NO time delay. 1. Open Ksnapshot ans take new region shot be hitting enter. 2. Clip on New Snapashot. 3. Define region - The enter button will not take the shot of the defined area and ESC will not close the + cursor. ******ALL keyboard and mouse functions are non functional at second consecutive region screen shot.********* he only way out is via ALT+CTRL+Backspace to terminate session. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=494121 User llunak@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=494121#c6 --- Comment #6 from Lubos Lunak <llunak@novell.com> 2009-05-05 08:17:00 MDT --- Works for me. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=494121 User alpha096@virginbroadband.com.au added comment http://bugzilla.novell.com/show_bug.cgi?id=494121#c7 --- Comment #7 from Scott Couston <alpha096@virginbroadband.com.au> 2009-05-05 16:23:22 MDT --- Before I go Mad....Please confirm that on the "second consecutive" AND subsequent shots by region that you experience NO issue. I will check myself in for a rest if it works for you ;-) -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=494121 User llunak@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=494121#c8 --- Comment #8 from Lubos Lunak <llunak@novell.com> 2009-05-06 03:54:05 MDT --- I can do as many region screenshots as I want. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=494121 User alpha096@virginbroadband.com.au added comment http://bugzilla.novell.com/show_bug.cgi?id=494121#c9 Scott Couston <alpha096@virginbroadband.com.au> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |WORKSFORME --- Comment #9 from Scott Couston <alpha096@virginbroadband.com.au> 2009-05-07 15:39:20 MDT --- I AM having a rest - On my second and subsequent shot by region, without closing ksnapshot, I can define the region, but not take the shot - I went through this so many times as the logic escapes me. If you can do this o.k, I am leaving out something - Will reopen after a rest and can work out what I am leaving out. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
participants (1)
-
bugzilla_noreply＠novell.com